Benefits Coordinator

Nexus Recruitment Group; Makati; Presencial; PHP 446.000 - 781.000; Jornada completa

Descripción de la vacante

Nexus Recruitment Group in Makati, Metro Manila, Philippines, is seeking a detail-oriented Benefits Coordinator to support the administration and communication of employee benefit programs across the organization.

You will manage enrollment, changes, and terminations, serve as the main contact for benefit questions, and collaborate with providers to ensure accurate records, compliance, and timely renewals.

Formación

• Bachelor’s degree in HR, business admin, or related field preferred.
• 2–3 years of experience in employee benefits administration.
• Strong working knowledge of benefits regulations and practices.
• Proficiency with HRIS and benefits administration systems.
• Exceptional communication, customer service, and problem-solving skills.
• Prefer experience in insurance, reinsurance, or financial services sector.

Responsabilidades

• Administer employee benefits programs, including group health, dental, vision, life, disability, wellness, retirement, and other offerings.
• Coordinate enrollment, changes, and terminations in benefits systems, ensuring timely and accurate processing.
• Serve as the primary point of contact for employee inquiries regarding benefit plans, eligibility, claims, and coverage.
• Collaborate with vendors and insurance carriers on plan administration, issue resolution, and employee support.
• Support annual benefits renewal, open enrollment, and communications in partnership with HR leadership and brokers.
• Maintain accurate benefit records and ensure data integrity across HRIS and benefit platforms.
• Assist in the preparation of reports, audits, and compliance documentation
• Stay informed about industry trends, regulatory updates, and best practices to ensure compliance and competitiveness.

Conocimientos

Benefits administration

HRIS proficiency

Communication

Customer service

Data integrity

Educación

Bachelor's degree in HR or related field

Herramientas

HRIS systems

Benefits administration systems

Descripción del empleo

We are looking for a detail-oriented and service-driven Benefits Coordinator to support the administration and communication of employee benefit programs across the organization. This role plays a critical part in ensuring the accuracy, compliance, and effectiveness of benefits offerings, while serving as a key liaison between employees, benefit providers, and internal teams. The ideal candidate brings a strong understanding of group insurance plans, excellent organizational skills, and a commitment to delivering a high-quality employee experience.

Key Responsibilities:

• Administer employee benefits programs, including group health, dental, vision, life, disability, wellness, retirement, and other offerings.
• Coordinate enrollment, changes, and terminations in benefits systems, ensuring timely and accurate processing.
• Serve as the primary point of contact for employee inquiries regarding benefit plans, eligibility, claims, and coverage.
• Collaborate with vendors and insurance carriers on plan administration, issue resolution, and employee support.
• Support annual benefits renewal, open enrollment, and communications in partnership with HR leadership and brokers.
• Maintain accurate benefit records and ensure data integrity across HRIS and benefit platforms.
• Assist in the preparation of reports, audits, and compliance documentation
• Stay informed about industry trends, regulatory updates, and best practices to ensure compliance and competitiveness.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or a related field preferred.
• 2-3 years of experience in employee benefits administration, preferably in the insurance, reinsurance, or financial services sector.
• Strong working knowledge of benefits regulations and practices
• Proficiency with HRIS and benefits administration systems.
• Exceptional communication, customer service, and problem-solving skills.

Preferred Skills:

• Experience with global or regional benefits coordination is a plus.
• Analytical mindset with attention to detail and accuracy.
• Ability to handle sensitive information with discretion and integrity.
• Familiarity with leave administration is advantageous.