Remote AI Operations & Process Improvement Lead

ETHOS; Philippines; On-site; PHP 5,172,000 - 6,983,000; Full time

Job summary

ETHOS is seeking experienced continuous improvement leads to train and refine AI-generated professional documents, spreadsheets, and slide decks. You will work on capacity planning models, SOP playbooks, and workflow maps, delivering measurable improvements in cost and cycle time.

The role is fully remote with flexible scheduling (5-20 hours per week, ASAP start). Strong written communication and attention to detail are essential to craft enterprise-grade documents and presentations.

Qualifications

• Proven track record managing capacity planning models, inventory forecasting spreadsheets, or workflow process maps in a fast-paced operations environment.
• Experience authoring standard operating procedure playbooks and process improvement business cases that measurably reduced cost or cycle time.
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: capacity planning models, SOP playbooks, workflow maps, and forecasting spreadsheets.
• Develop and refine operational processes to improve cost and cycle time.
• Support readiness and continuous improvement initiatives in a remote, flexible setup.

Skills

Capacity planning

SOP playbooks

Document/spreadsheet/slide craft

Job description

ETHOS is seeking experienced continuous improvement leads to train and refine AI-generated professional documents, spreadsheets, and slide decks. You will work on capacity planning models, SOP playbooks, and workflow maps, delivering measurable improvements in cost and cycle time.

The role is fully remote with flexible scheduling (5-20 hours per week, ASAP start). Strong written communication and attention to detail are essential to craft enterprise-grade documents and presentations.