Remote AI-Driven Operations Transformation Lead

Remote Genie; Philippines; Remote; PHP 2,461,000 - 3,516,000; Full time

Job summary

Urrly is seeking a Business Operations & AI Transformation Lead to own efficiency improvements across operations, clinical services, scheduling, provider management, finance, and customer success. You will map real workflows, uncover bottlenecks, and implement AI-powered improvements with data-driven judgment.

This remote role welcomes candidates in Latin America and the Philippines. You’ll collaborate with department leaders, design practical solutions, and measure impact with KPIs, dashboards,

Qualifications

• 3–5 years of relevant experience in operations, analytics, or process improvement.
• Experience with AI-powered process improvement.
• Comfort with data analysis, dashboards, and productivity tools.
• Ability to collaborate with leaders and frontline staff.

Responsibilities

• Partner with leaders to map workflows and identify bottlenecks.
• Redesign processes to improve productivity and accuracy.
• Prototype AI and automation solutions using low-code tools.
• Collaborate with engineering, data, and technology teams.
• Analyze data to define KPIs and quantify improvements.
• Create dashboards and training materials.
• Own initiatives from discovery to adoption.

Skills

Analytical skills

Problem solving

Communication

Ownership

Adaptability

Tools

AI tools (ChatGPT, Claude)

Spreadsheets & dashboards

Power BI

SQL

Job description

Urrly is seeking a Business Operations & AI Transformation Lead to own efficiency improvements across operations, clinical services, scheduling, provider management, finance, and customer success. You will map real workflows, uncover bottlenecks, and implement AI-powered improvements with data-driven judgment.

This remote role welcomes candidates in Latin America and the Philippines. You’ll collaborate with department leaders, design practical solutions, and measure impact with KPIs, dashboards,