Remote Admin Specialist – Healthcare/NDIS (Cliniko, Xero)

Virtual Staff 365; Philippines; Remote; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Permanent work-from-home set-up

Dayshift (Australian business hours)

Full-time job

Annual leave

HMO

Christmas Bonus pro-rata

Job summary

Virtual Staff 365 is seeking an Administration Support with healthcare/NDIS experience to join our remote team in the Philippines. You will handle referrals, invoicing, and client communications, using Cliniko for client management and Xero for invoicing.

The role requires strong organizational and communication skills, familiarity with Microsoft Office/Excel, and the ability to manage bookings, invoices, and reports efficiently.

Qualifications

• Experience with Cliniko and Xero is highly regarded.
• Strong organisational and written communication skills.
• Experience in healthcare or NDIS is a plus.
• Proficient in booking, invoicing, and report preparation.

Responsibilities

• Respond to emails and phone queries, including confirming payments and managing appointment requests.
• Handle referrals and upload documents to Cliniko.
• Assist with NDIS clients by managing invoicing and tracking overdue payments.
• Coordinate appointments and send reminders via Cliniko.
• Process invoices on Xero for NDIS, private clients, and aged care services.
• Create quotes using Excel and assist with report writing.
• Provide management support, including reconciling accounts, payroll, and timesheet approvals.
• Assist with general admin tasks like booking travel, confirming funding, and distributing emails.

Skills

Organisational skills

Communication skills

Invoice management

Attention to detail

Tools

Cliniko

Xero

Microsoft Office

Excel

Job description

Virtual Staff 365 is seeking an Administration Support with healthcare/NDIS experience to join our remote team in the Philippines. You will handle referrals, invoicing, and client communications, using Cliniko for client management and Xero for invoicing.

The role requires strong organizational and communication skills, familiarity with Microsoft Office/Excel, and the ability to manage bookings, invoices, and reports efficiently.