Remote Accounts Receivable Collections Specialist

MicroSourcing; Manila; Remote; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Healthcare coverage

Bonuses

Paid time off

Life insurance

Flexible work arrangement

Job summary

MicroSourcing in the Philippines seeks an Accounts Receivable Collections Specialist to support existing contracts. This is a work-from-home role with a focus on collecting scheduled and past‑due payments while maintaining strong customer relationships.

You will make outbound calls, explain invoices and payment terms, secure commitments, and coordinate with Accounting and Customer Service. The role emphasizes accuracy, persistence, and professionalism within a collaborative, inclusive team.

Qualifications

• Strong phone communication and customer-service skills.
• Comfortable discussing money and requesting payment directly.
• Professional, courteous, confident and persistent.
• Able to handle objections and difficult conversations calmly.
• Organized and capable of managing a large follow-up list.
• Strong attention to detail and accurate recordkeeping.
• Experience in collections, accounts receivable, or outbound calling preferred.
• Basic proficiency with Excel, email, and customer-account systems.

Responsibilities

• Make outbound calls to customers with outstanding balances.
• Explain invoice amounts, due dates, payment history, and obligations.
• Secure immediate payment or obtain a payment commitment.
• Follow up on promised payments and arrangements.
• Identify and resolve invoice disputes and discrepancies.
• Coordinate with Accounting, Customer Service, and Sales as needed.
• Maintain notes for every call, email, and payment response.
• Update contact and billing information when necessary.
• Escalate seriously delinquent or disputed accounts to management.
• Treat customers professionally while staying persistent and results‑oriented.

Skills

Phone communication

Customer service

Objection handling

Organization

Attention to detail

Experience in collections

Outbound calling

Tools

Microsoft Excel

Email systems

Customer-account systems

Job description

MicroSourcing in the Philippines seeks an Accounts Receivable Collections Specialist to support existing contracts. This is a work-from-home role with a focus on collecting scheduled and past‑due payments while maintaining strong customer relationships.

You will make outbound calls, explain invoices and payment terms, secure commitments, and coordinate with Accounting and Customer Service. The role emphasizes accuracy, persistence, and professionalism within a collaborative, inclusive team.