Remittance Inquiry Specialist (Graveyard Shift)

BDO Unibank; Mabalacat; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading financial institution in the Philippines is seeking an Inquiry Officer to monitor and handle remittance-related inquiries. The candidate should have a Bachelor's degree in Business or related courses and at least 3 years of experience in remittance operations. Role requires effective communication, compliance awareness, and willingness to work on Holidays and Graveyard shifts. Join a trusted industry leader and contribute to delivering customer-focused solutions.

Qualifications

• Bachelor's degree in Business or related field.
• At least 3 years of experience in remittance business or operations.
• Willingness to work on Holidays and Weekends.
• Availability for Graveyard Shifts.

Responsibilities

• Monitor responses to remittance-related inquiries and complaints.
• Ensure compliance with Bank's policies and procedures.
• Assist beneficiaries of remittance transactions as needed.

Skills

Experience in remittance business

Effective communication

Compliance awareness

Customer service skills

Education

Bachelor's degree in Business or related courses

Job description

A leading financial institution in the Philippines is seeking an Inquiry Officer to monitor and handle remittance-related inquiries. The candidate should have a Bachelor's degree in Business or related courses and at least 3 years of experience in remittance operations. Role requires effective communication, compliance awareness, and willingness to work on Holidays and Graveyard shifts. Join a trusted industry leader and contribute to delivering customer-focused solutions.