Relationship Sales Officer

EastWest Bank; Metro Manila; On-site; PHP 300,000 - 520,000; Full time

Benefits offered by this job

Career development opportunities

Competitive salary package

Performance-based incentives

Mentorship by industry experts

Defined career progression paths

Job summary

EastWest Bank's Branch Banking Group seeks ambitious professionals to join as Branch Relationship Officers. Drive sales, build client relationships, and grow deposits through proactive, personalized service while maintaining compliance.

This on-site role targets cross-selling, KYC adherence, and strong customer service. Ideal candidates have at least 2 years in sales from consumer industries and a Bachelor's degree in Business, Marketing, or related field.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Minimum of 2 years' demonstrated success in sales within relevant industries.
• Strong interpersonal and negotiation skills with a customer-first mindset.
• Excellent communication and presentation skills with a proactive, results-oriented approach.
• High initiative, adaptability, and willingness to learn banking products.

Responsibilities

• Drive sales acquisition and customer retention efforts in line with the store's growth strategy.
• Grow assigned managed accounts by deepening client relationships and improving share of wallet.
• Promote and sell banking products and services to meet business targets.
• Ensure full compliance with regulatory and internal policies through KYC, documentation, and AML adherence.
• Maintain high standards in audit, risk, and customer service with client-centric engagement.

Skills

Sales

Relationship management

Negotiation

Communication skills

Education

Bachelor's degree in Business, Marketing, or related field

Job description

About the job

Location: Nationwide

Corporate Title: Junior Officer to Assistant Manager

Work Arrangement: On-site

Our Branch Banking Group is looking for experienced sales professionals from the car dealership, pharmaceutical, hospitality and insurance industries to join us in and build their career in banking as Branch Relationship Officers.

In this role, you will be responsible in retaining and enhancing client relationships, striving to boost deposits through personalized sales approach, cross‑selling initiatives, and proactive communication, while ensuring compliance and promptly addressing client needs.

What the role will entail

• Drive sales acquisition and customer retention efforts in line with the store's growth strategy
• Grow assigned managed accounts by deepening client relationships and improving share of wallet
• Promote and sell banking products and services to qualified clients to meet business targets
• Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars
• Maintain high standards in audit, risk, and customer service by delivering transparent, client‑centric engagement

What we're looking for:

• Bachelor's degree in Business, Marketing, or any related field
• Minimum of 2 years' demonstrated success in sales within the insurance, pharmaceutical, automotive, hospitality, or entertainment industries
• Strong interpersonal and negotiation skills with a customer‑first mindset
• Possesses strong communication and presentation skills, coupled with resilience and a proactive, results‑oriented approach
• High level of initiative, adaptability, and willingness to learn banking products and processes.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth.