Relationship Manager (Open for Fresh Graduates) (Start ASAP)

Holy Trinity University; Makati; Hybrid; PHP 446,000 - 893,000; Full time

Job summary

A leading technology firm in the Philippines is seeking a Relationship Manager to lead merchant acquisition and manage client relationships. This role involves expanding the business portfolio, ensuring client satisfaction, and collaborating with internal teams. Ideal candidates will have a bachelor's degree in a relevant field and a strong background in relationship management or sales. The position offers a hybrid work setup, emphasizing a customer-first mindset and teamwork.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field.
• Strong background in relationship management, customer service, or sales.
• Experience using CRM tools is a plus.
• Strong communication and interpersonal skills.
• Ability to problem-solve and manage client concerns efficiently.
• A customer-first mindset and proactive attitude.
• Collaborative spirit and team-oriented.
• Knowledge in sales strategy, data reporting, and CRM software.

Responsibilities

• Lead merchant acquisition efforts to expand the portfolio and grow the business.
• Manage and nurture relationships with key clients, ensuring high satisfaction and retention.
• Support and execute sales strategies for acquisition and growth.
• Quickly resolve client issues and elevate when needed.
• Ensure accuracy in client data and reporting.
• Collaborate with internal teams for smooth client onboarding.
• Handle renewals and promote client loyalty.
• Identify business opportunities and address potential issues before they surface.
• Uphold quality and compliance standards aligned with the Information Security Management System.

Skills

Relationship management

Customer service

Sales

Communication

Problem-solving

Collaboration

Team collaboration

Data reporting

CRM software

Education

Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field

Tools

CRM tools

CRM software

Job description

Join Paynamics Technologies Inc. as a Relationship Manager to lead merchant acquisition and manage client relationships in a hybrid work setup.

Your Role

Key responsibilities include:

• Lead merchant acquisition efforts to expand the portfolio and grow the business
• Manage and nurture relationships with key clients, ensuring high satisfaction and retention
• Support and execute sales strategies for acquisition and growth
• Quickly resolve client issues and elevate when needed
• Ensure accuracy in client data and reporting
• Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding
• Handle renewals and promote client loyalty
• Identify business opportunities and address potential issues before they surface
• Uphold quality and compliance standards aligned with the Information Security Management System

About You

The company is looking for:

• Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field
• Strong background in relationship management, customer service, or sales
• Experience using CRM tools is a plus
• Strong communication and interpersonal skills
• Ability to problem‑solve and manage client concerns efficiently
• A customer‑first mindset and proactive attitude
• Collaborative spirit and team‑oriented
• Knowledge in sales strategy, data reporting, and CRM software

How to Apply

By applying, you authorize Paynamics Technologies Inc. to process your personal information solely for recruitment purposes, in accordance with applicable data protection regulations.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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