Join Paynamics Technologies Inc. as a Relationship Manager to lead merchant acquisition and manage client relationships in a hybrid work setup.
Your Role
Key responsibilities include:
- Lead merchant acquisition efforts to expand the portfolio and grow the business
- Manage and nurture relationships with key clients, ensuring high satisfaction and retention
- Support and execute sales strategies for acquisition and growth
- Quickly resolve client issues and elevate when needed
- Ensure accuracy in client data and reporting
- Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding
- Handle renewals and promote client loyalty
- Identify business opportunities and address potential issues before they surface
- Uphold quality and compliance standards aligned with the Information Security Management System
About You
The company is looking for:
- Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field
- Strong background in relationship management, customer service, or sales
- Experience using CRM tools is a plus
- Strong communication and interpersonal skills
- Ability to problem‑solve and manage client concerns efficiently
- A customer‑first mindset and proactive attitude
- Collaborative spirit and team‑oriented
- Knowledge in sales strategy, data reporting, and CRM software
How to Apply
By applying, you authorize Paynamics Technologies Inc. to process your personal information solely for recruitment purposes, in accordance with applicable data protection regulations.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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