Relationship Manager (Open for Fresh Graduates) (Start ASAP)

Northwestern University; Philippines; On-site; PHP 334,800 - 558,000; Full time

Job summary

A technology solutions company in the Philippines is seeking a Relationship Manager to lead merchant acquisition and manage key client relationships. The ideal candidate will have a Bachelor’s degree, experience in relationship management, and strong communication skills. This role includes responsibilities such as expanding the business portfolio and ensuring client satisfaction in a hybrid work environment.

Qualifications

• Bachelor's degree in a relevant field is required.
• Strong background in relationship management, customer service, or sales.
• Experience using CRM tools is advantageous.

Responsibilities

• Lead merchant acquisition efforts to expand the portfolio.
• Manage and nurture relationships with key clients.
• Support and execute sales strategies for growth.
• Quickly resolve client issues and escalate when needed.
• Collaborate with internal teams for smooth client onboarding.

Skills

Relationship management

Customer service

Sales strategies

CRM tools

Communication skills

Problem-solving

Education

Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field

Tools

CRM software

Job description

Your Role

Join Paynamics Technologies Inc. as a Relationship Manager to lead merchant acquisition and manage client relationships in a hybrid work setup.

Key responsibilities include:

• Lead merchant acquisition efforts to expand the portfolio and grow the business
• Manage and nurture relationships with key clients, ensuring high satisfaction and retention
• Support and execute sales strategies for acquisition and growth
• Quickly resolve client issues and escalate when needed
• Ensure accuracy in client data and reporting
• Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding
• Handle renewals and promote client loyalty
• Identify business opportunities and address potential issues before they escalate
• Uphold quality and compliance standards aligned with the Information Security Management System

About You

The company is looking for:

• Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field
• Strong background in relationship management, customer service, or sales
• Experience using CRM tools is a plus
• Strong communication and interpersonal skills
• Ability to problem-solve and manage client concerns efficiently
• A customer-first mindset and proactive attitude
• Collaborative spirit and team-oriented
• Knowledge in sales strategy, data reporting, and CRM software

How to Apply

By applying, you authorize Paynamics Technologies Inc. to process your personal information solely for recruitment purposes, in accordance with applicable data protection regulations.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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