Relationship Manager

Bank of the Philippine Islands (BPI); Baguio; On-site; PHP 600,000 - 900,000; Full time

Job summary

Bank of the Philippine Islands (BPI) seeks a Large Corporates Relationship Manager to handle the needs of large and middle-market clients, focusing on trust and partnership while delivering timely financial solutions in compliance with policies.

The RM drives portfolio profitability, expands wallet share, and coordinates with product, operations, and credit teams to ensure a superior client experience and sound risk management.

Qualifications

• Bachelor’s degree in Banking, Finance or related field.
• Minimum of 3 years banking experience serving corporate accounts.
• Strong knowledge of markets, credit and lending, operations, risk management and commercial banking products.
• Familiarity with Philippine regulatory standards and compliance guidelines.
• Experience working with corporate clients and cross-selling financial solutions.

Responsibilities

• Portfolio Management – Manages a portfolio of corporate clients and ensures profitability through client engagements.
• Revenue and Income Growth – Attains income targets by implementing business development strategies and cross-sell.
• Customer Care – Ensures positive client experience through feedback and collaboration with multiple internal teams.
• Loan Negotiation, Documentation, and Administration – Structures loan packages and manages renewals with credit teams.
• Monitoring Loan Portfolio Credit Quality – Monitors credit quality and escalates as needed to manage recoveries.
• People Management – Trains and guides staff to meet client expectations and bank objectives.

Skills

Portfolio management

Client relationship management

Cross-selling financial solutions

Credit and lending knowledge

Regulatory compliance awareness

Education

Bachelor’s degree in Banking, Finance or related field

Job description

Job Description: The Large Corporates Relationship Manager (RM) is responsible for managing the needs of large and middle-market corporate clients, including local conglomerates and multinational corporations. The role focuses on cultivating trust and partnership, positioning the RM as a key banker for existing and potential clients. The RM drives portfolio profitability by delivering timely and appropriate financial solutions, ensuring a positive customer experience while adhering to the Bank's policies and regulatory guidelines.

Core Responsibilities

• Portfolio Management – Manages a portfolio of corporate clients and ensures profitability. Cultivates trust and partnership through sales calls, client engagements, and visits, addressing client needs promptly and in compliance with regulatory and internal policies.
• Revenue and Income Growth – Ensures attainment of income and volume targets by implementing business development strategies. Expands product penetration and wallet share through tailored solutions that enhance client satisfaction, retention, and competitive positioning.
• Customer Care – Ensures a positive client experience by soliciting feedback, conducting competitive scans, and leveraging market intelligence. Works closely with product groups, channels, operations, legal, and compliance teams to drive product development and service enhancements.
• Loan Negotiation, Documentation, and Administration – Collaborates with Credit teams to structure loan packages and manage timely renewals. Negotiates terms and conditions with clients, ensures complete documentation, and assists in presenting accounts to credit approving bodies.
• Monitoring Loan Portfolio Credit Quality – Monitors credit quality of loan portfolios and ensures compliance with policies and standards. Develops recovery strategies for deteriorating loans and pursues options for loan recovery, escalating to the Special Account Management Department when necessary.
• People Management – Trains and guides Service Associates in daily activities to meet client expectations and achieve bank objectives.

Qualifications

• Bachelor’s degree, preferably in Banking, Accounting, Finance, or other business-related disciplines
• Minimum of 3 years of banking experience serving corporate accounts (service staff, account management, products, or channels)
• Strong knowledge of markets, credit and lending, operations, risk management, and commercial banking products and services
• Familiarity with Philippine regulatory standards and compliance guidelines
• Experience working with corporate clients and cross-selling financial solutions