Referral Coordination Specialist — Healthcare Onboarding

Genfinity; Makati; Vor Ort; PHP 420.000 - 540.000; Vollzeit

Zusammenfassung

Author Health is transforming access to mental health care through a virtual-first model and comprehensive outpatient services. We seek a Referral Specialist to manage intake, verify patient data and insurance, and coordinate referrals to ensure timely onboarding.

You will partner with providers, clinics, and care teams to streamline the referral journey. In this role, you will engage with multiple channels, verify Medicare Advantage considerations, and serve as SME for referral coordination

Qualifikationen

• Graduate of any Healthcare Allied degree.
• At least 1 year of U.S. healthcare experience.
• Proficiency with EMR systems and healthcare technology.
• Willing to work in Makati or Pasig Office.
• Available Monday–Friday during U.S. business hours.
• Strong verbal and written communication.
• Detail oriented with ability to manage multiple priorities.
• Independent, proactive, and comfortable with ambiguity.
• Teamwork oriented.
• Resourceful problem solver.

Aufgaben

• Manage intake, verification, and coordination of physician referrals for onboarding.
• Validate patient demographics, clinical background, and insurance information.
• Coordinate referrals across channels (fax, email, website, etc.).
• Identify referral sources and trigger outreach workflows.
• Serve as referral coordination SME for internal and external stakeholders.
• Collaborate with community partners to address missing/incorrect contact info.
• Review referral details and expectations with potential patients.

Kenntnisse

Verbal communication

Written communication

Teamwork

Attention to detail

Ausbildung

Healthcare Allied degree

Tools

EMR systems

Jobbeschreibung

Author Health is transforming access to mental health care through a virtual-first model and comprehensive outpatient services. We seek a Referral Specialist to manage intake, verify patient data and insurance, and coordinate referrals to ensure timely onboarding.

You will partner with providers, clinics, and care teams to streamline the referral journey. In this role, you will engage with multiple channels, verify Medicare Advantage considerations, and serve as SME for referral coordination