Reference Data Integrity Analyst

Aumni; Metro Manila; Vor Ort; PHP 550.000 - 850.000; Vollzeit

Zusammenfassung

JPMorganChase is seeking a Reference Data Analyst to manage and maintain client reference data supporting accurate records and efficient operations. You will process requests, validate information, and ensure controls to meet service expectations.

The role requires collaboration with internal stakeholders to resolve issues and improve processes. In this position, you will work with global teams across time zones, handle multiple priorities, and contribute to data improvements in a fast-paced

Qualifikationen

• 4 years of experience in banking operations, financial services operations, or reference/static data operations.
• Strong written and verbal English communication skills.
• Demonstrated analytical skills with attention to detail and strong organizational abilities.
• Client-focused mindset with a solution-oriented approach.
• Proficiency with Microsoft Office, including strong Microsoft Excel skills (for example, formulas and pivot tables).
• Ability to manage multiple priorities in a time-sensitive environment while following documented controls.
• Strong interpersonal skills and confidence to raise, track, and close open issues professionally.
• Flexibility to work with global teams across time zones and to support shift-based schedules as required.

Aufgaben

• Process requests to create, update, and maintain client reference data records in approved systems
• Validate submitted information for completeness and accuracy, and investigate exceptions
• Maintain work logs and workflow controls to support auditability and timely completion
• Prioritize and respond to shared mailbox inquiries and service requests within agreed timeframes
• Partner with client service, implementation, and operations teams to resolve data issues and prevent rework
• Communicate with internal stakeholders by phone and email, including senior stakeholders, to clarify requirements and provide status updates
• Monitor ageing items and backlogs, and take action to reduce outstanding items while meeting service targets
• Perform daily production support and backup activities, and elevate operational risks and non-routine items promptly
• Contribute to process improvement efforts by identifying root causes and recommending practical enhancements
• Escalate concerns, delays, and control breaks to the appropriate supervisor or manager

Kenntnisse

Attention to detail

English communication

Analytical thinking

Time management

Interpersonal skills

Cross-team collaboration

Ausbildung

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Jobbeschreibung

JPMorganChase is seeking a Reference Data Analyst to manage and maintain client reference data supporting accurate records and efficient operations. You will process requests, validate information, and ensure controls to meet service expectations.

The role requires collaboration with internal stakeholders to resolve issues and improve processes. In this position, you will work with global teams across time zones, handle multiple priorities, and contribute to data improvements in a fast-paced