Recruitment Operations Coordinator

Manulife; Quezon City; Hybrid; PHP 279,000 - 502,000; Full time

Job summary

Manulife is seeking a Recruitment Operations Coordinator to join our HR/People Comms team in Manila. You will provide administrative support to the Talent Acquisition Team while gaining an understanding of Manulife's products and businesses, and you will manage the posting of positions in Workday.

You will coordinate interview scheduling, pre-employment screening and background checks, onboarding, and orientation, while ensuring a smooth flow of information with other HR functions.

Qualifications

• 1–2 years HR experience, preferably in training/administration/recruitment.
• Working knowledge of HR systems such as Workday.
• Proficient in Microsoft Office applications.
• Excellent oral and written communication skills in English.
• Excellent customer service skills.
• Graduate of a bachelor's degree.
• Willing to work on a day shift schedule.

Responsibilities

• Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife's products and businesses.
• Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday.
• Participate in the coordination of New Hire Orientation; reporting and tracking as required.
• Provide support with pre-employment screening checks by actively tracking the process of the checks, billing costs, etc.
• Be a subject matter expert in Workday as it relates to template management (i.e. offer management).
• Manage Recruitment Coordination Activities such as Interview Arrangement, Raise/Adjudicate Background Check, Facilitate On boarding and Orientation.
• Assist with recruitment operations related special projects as assigned.
• Format job descriptions for internal/external and niche site postings.
• Coordinate and schedule Interviews between Applicants and Hiring Managers.
• Handle logistics for interview room reservations
• Facilitate assessment testing to applicants.
• Initiate and complete pre-employment screening process, tracking, follow-up, and costs.
• Initiate and manage background checks by coordinating with applicant and background check vendor.
• Create and distribute employment offer letters and offer packages.
• Manage On boarding & Orientation process tracking & coordination (where & when applicable).
• Align with other functional HR departments to ensure an effective flow of information and a consistent approach.

Skills

HR experience

Workday

MS Office

English communication

Customer service

Education

Bachelor's degree

Tools

Workday

Job description

We’re looking for a Recruitment Operations Coordinator to join our Human Resources/People Comms team at MGS. In this role, you are expected to Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife's products and businesses. Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday.

Position Responsibilities:

• Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife's products and businesses

• Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday

• Participate in the coordination of New Hire Orientation; reporting and tracking as required

• Provide support with pre-employment screening checks by actively tracking the process of the checks, billing costs, etc.

• Be a subject matter expert in Workday as it relates to template management (i.e. offer management)

• Manage Recruitment Coordination Activities such as Interview Arrangement, Raise/Adjudicate Background Check, Facilitate On boarding and Orientation

• Assist with recruitment operations related special projects as assigned

• Format job descriptions for internal/external and niche site postings

• Coordinate and schedule Interviews between Applicants and Hiring Managers

• Handle logistics for interview room reservations

• Facilitate assessment testing to applicants

• Initiate and complete pre-employment screening process, tracking, follow-up, and costs

• Initiate and manage background checks by coordinating with applicant and background check vendor

• Create and distribute employment offer letters and offer packages

• Manage On boarding & Orientation process tracking & coordination (where & when applicable)

• Align with other functional HR departments to ensure an effective flow of information and a consistent approach.

Required Qualifications:

• 1-2 years HR experience preferably in training/administration/recruitment

• Working knowledge of HR Systems such as Workday

• Proficient in Microsoft Office Applications

• Excellent oral and written communication skills in English

• Excellent customer service skills

• Graduate of a bachelor’s degree

• Willing to work on a day shift schedule

Preferred Qualifications:

• Strong time management and organizational skills, with the ability to handle multiple priorities and work independently.

• High attention to detail, ensuring accuracy and quality in all tasks.

• Demonstrates urgency, flexibility, and accountability in meeting deadlines and delivering results.

• Knowledge of relevant policies, procedures, and best practices is an advantage.

• Collaborative and service-oriented team player who follows established processes while identifying opportunities for improvement.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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