Recruitment Analyst

ALORICA TELESERVICES, INC.; Philippines; Hybrid; PHP 480,000 - 640,000; Full time

Benefits offered by this job

Competitive salary package

Night differential

Paid training

Performance incentives

Free HMO

Life insurance

Flexible work arrangement

Sleeping quarters onsite

Employee engagement events

Job summary

ALORICA TELESERVICES, INC. seeks a Recruitment Operations professional to coordinate recruitment activities with a focus on Recruiting Operations, Sourcing, Data Analytics and Retention Initiatives.

You will assist in preparing and executing strategies, build and maintain a strong candidate pipeline, and monitor performance against plan. You will create, audit and report recruitment metrics, identify process improvements, and support full lifecycle recruitment.

Qualifications

• Minimum of 2 years university and 2 years work experience or 4 year College Graduate or Bachelor's Degree.
• Two years of experience required with three to five years preferred; BPO stakeholder management viewed as an advantage.

Responsibilities

• Provide candidate pipeline through coordination with the hiring manager and introduce process improvements.
• Assist in the preparation and execution of recruitment strategies and review performance against plan.
• Receive and monitor applications; manage complex projects and generate reports for management.

Education

University education / Bachelor's

Tools

BPO experience

Job description

Summary

Coordinate and lead recruitment activities with a focus on Recruiting Operations, Sourcing, Data Analytics and Retention Initiatives.

Assist in the preparation and execution of recruitment strategies for the site and review performance against plan. Build and maintain a strong and effective candidate pipeline possessing key talent potentially available for immediate hiring and for succession planning. Responsible for creating, monitoring and auditing various recruitment reports and report results and discrepancies to management. Acquire deep knowledge of working systems and bring efficient and effective changes for better performance. Support the full lifecycle recruitment process.

Essential Duties & Responsibilities

Recruiting Operations

• Provide candidate pipeline as a result of the effective coordination with the hiring manager and introduce process improvements.
• Administer appropriate adjustments to plan in order to provide the site or multiple locations with required manpower labor in a timely manner.
• Assist in the preparation and execution of recruitment strategies for the site and review performance against plan.

Analytics

• Receive and monitor job applications from external sources to respective recruitment point of contact.
• Lead /manage complex projects.
• Understand the business process management and business requirements of the customers and translate them to specific reports requirements.
• Introduce innovative ideas in the report generation that will assist in making a sound business decision.
• Provide feedback to management concerning possible problems or areas of improvement.
• Interface regularly with management to understand potential concerns and be able to provide solutions.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

Qualifications & Requirements

Education

• Minimum of 2 years university and 2 years work experience or 4 year College Graduate or Bachelors’ Degree

Experience

• Two years of experience required and three to five years related experience preferred.
• Handled Recruitment/hiring for a minimum of 5 years (BPO Corporate/Volume Recruitment would be an advantage)
• Previous work experience – BPO stakeholder management (Operations/Training/Workforce/Client Services)
• TA Lead/Management experience would be an advantage
• Amenable to work onsite/ Hybrid

What Do We Have To Offer?

• Competitive Salary Package (Basic Pay + Allowances)
• 20% Night Differential Pay (for certain roles)
• Paid Training
• Performance Incentives (for certain roles)
• Free HMO, including coverage for common-law partners.
• Life Insurance
• Flexible Work Arrangement for certain roles
• Sleeping Quarters Onsite
• Employee Engagement Events

To ensure your application will be prioritized, please be advised to apply on or beforeSeptember 30, 2026.