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Résumé du poste
A financial services firm in Pasig is seeking an experienced Collections Officer. You will be responsible for collecting payments, negotiating debt settlements, and updating credit files. Candidates should have at least a High/Senior High School diploma and basic skills in communication, teamwork, and problem-solving. A proactive and adaptable approach is essential for this role in a typically office or field-based environment with possible irregular hours.
Qualifications
At least 6 months experience in a related field.
Assist in daily operations, support senior staff, and complete assigned tasks.
Proactive, adaptable, and a willingness to learn.
Responsabilités
Collect payments via credit card or direct debit via phone.
Negotiate settlements to accept a percentage of the debt.
Log every contact attempt and the outcome of the contact.
Remove settled debts and deceased individuals from records.
Update credit files when debts are satisfied.
Begin legal proceedings, such as foreclosure or repossession, when debts can't be settled.
Connaissances
Basic communication
Teamwork
Problem-solving
Formation
High/Senior High School diploma
Description du poste
A financial services firm in Pasig is seeking an experienced Collections Officer. You will be responsible for collecting payments, negotiating debt settlements, and updating credit files. Candidates should have at least a High/Senior High School diploma and basic skills in communication, teamwork, and problem-solving. A proactive and adaptable approach is essential for this role in a typically office or field-based environment with possible irregular hours.
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