Receptionist/Scheduler | AU Client (work from home)

Live Services Group; Antipolo; Remote; PHP 2,401,000 - 3,274,000; Full time

Job summary

Live Services Group, a Queensland-based company, seeks a Full-Time Virtual Receptionist to handle calls, scheduling, email management, and note transcription. You will work closely with clients, providing admin support from a home office while aligning with Australian business hours.

Ideal applicants have a Diploma or Bachelor's degree and at least 2 years of VA/CSR experience for Australian clients, with excellent written and verbal communication. Start ASAP.

Qualifications

• Diploma or Bachelor's degree required.
• At least 2 years of VA/CSR experience for Australian clients.
• Experience as an office assistant or in a related field.
• Trades/service industry experience preferred but not required.
• Excellent verbal and written communication skills.
• Willing to work from home with reliable internet (10 Mbps+).
• Available to start ASAP.

Responsibilities

• Answering incoming calls and forwarding them to the appropriate team.
• Calling customers to schedule an appointment.
• Manage admin email inbox, respond, organize, and track correspondence.
• Transcribe Zoom/Virtual meeting notes.
• Process purchase orders/work orders.

Skills

Verbal communication

Written communication

Customer service

Remote work

Time management

Education

Diploma / Bachelor's Degree

Tools

Email management

Word processing

Job description

Live Services Group is a Queensland-based company providing client-focused plumbing, gas fitting, drainage, electrical, and Air conditioning services across Queensland.

Live Service Group is seeking a Full-Time Virtual Receptionist to join our team.

Must be available to work Australian business hours.

The Role

You’ll be assigned as a Receptionist and Virtual Assistant and will work directly with the client.

Duties & Responsibilities

• Answering incoming calls and forwarding them to the corresponding team/employee.
• Calling customers to schedule an appointment.
• Manage the admin's email inbox, including responding, organizing, and tracking all correspondence.
• Transcribe Zoom/Virtual meeting notes.
• Processing Purchase orders/Work orders

Qualification:

• Diploma / Bachelor's Degree Graduate
• At least 2 years of work experience as a Virtual Assistant/Customer Service Representative for an Australian Client.
• Experience as an office assistant or in a related field.
• Experience in the trades/service industry is preferred but not required.
• Excellent verbal and written communication skills.
• Ability to write clearly and help with word processing when necessary.
• Ability to work well under limited supervision.
• Willing to work from home.
• Has at least 10 MBPS internet in home and LAN
• Willing to start ASAP once hired.