Sales Administrator | Fully Remote | AU Hours

Satellite Office; Pasig; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Permanent work-from-home setup

Exposure to Australian business enviro

Finish work early and afternoons free

Collaborative team culture

Job summary

Satellite Office, a growing Australian business, is seeking a detail-oriented Sales Administrator to support order processing and customer service in a permanent work-from-home role.

You will handle B2B and B2C orders, coordinate with Sales, Warehouse, and Accounts, maintain records, and ensure timely delivery, all while working Australian Time hours.

The role offers a long-term opportunity with exposure to an AU business environment and a collaborative team culture.

Qualifications

• Minimum 2 years in Sales Administration, Order Processing, or Customer Service.
• Experience with high-volume orders and data entry.
• Excellent attention to detail and data accuracy.
• Intermediate Excel skills including formulas and pivot tables.
• Comfortable using multiple systems, portals, and software platforms.
• Strong communication and customer service skills.
• Experience with catalog maintenance and sales support functions.
• Ability to manage competing priorities and adapt to workflows.

Responsibilities

• Process B2B and B2C customer orders accurately from entry to delivery.
• Liaise with customers regarding order updates and inquiries.
• Coordinate with Sales, Warehouse, and Accounts teams to ensure smooth operations.
• Maintain customer records, product information, and system data.
• Monitor order progress and resolve issues proactively.

Skills

Sales Administration

Order Processing

Customer Service

Data Accuracy

Excel (Pivot Tables)

Multi-system Proficiency

Tools

Excel

Job description

Join a growing Australian business and become a key part of a team that supports customers, sales operations, and order fulfillment across multiple channels.

This is a permanent work-from-home opportunity suited to someone who enjoys working in a fast-paced environment, has exceptional attention to detail, and takes pride in delivering excellent customer service.

What's in it for you?

• Permanent work-from-home setup

• Stable long-term opportunity

• Exposure to an Australian business environment

• Collaborative and supportive team culture

• Opportunity to expand your skills in ERP systems, customer operations, and sales administration

• Finish work early and enjoy your afternoons free

What you'll be doing

• Process B2B and B2C customer orders accurately and efficiently

• Manage orders from entry through to delivery

• Liaise with customers regarding order updates, delivery schedules, and inquiries

• Coordinate with Sales, Warehouse, and Accounts teams to ensure smooth operations

• Maintain customer records, product information, and system data

• Monitor order progress and resolve issues proactively

What we're looking for

• At least 2 years of experience in Sales Administration, Order Processing, Customer Service, or a similar role

• Strong experience processing customer orders in a high-volume environment

• Excellent attention to detail and data accuracy

• Intermediate Excel skills including formulas and pivot tables

• Comfortable using multiple systems, portals, and software platforms

• Strong customer service and communication skills

• Experience with catalog maintenance, data entry, and sales support functions

• Ability to manage competing priorities and adapt to different workflows

Working Hours

Australian Eastern Time Schedule

• 4:00 AM to 1:00 PM PH Time during Australian Daylight Savings

• 5:00 AM to 2:00 PM PH Time outside Daylight Savings

This schedule is fixed, so we're looking for someone comfortable working early morning hours.