Receptionist

Jacobs; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

Jacobs Philippines is seeking a highly organized Receptionist to be the first contact for guests and employees, manage front desk operations, visitor management, and general office administration. You will ensure a welcoming environment and support a range of administrative tasks in a fast paced, collaborative team.

The role requires a bachelor’s degree or equivalent, at least two years in a front desk or facilities support position, strong communication and interpersonal skills, proficiency in

Qualifications

• Bachelor’s degree or equivalent work experience in Office Administration, Business Management, or related field.
• At least 2 years in a front desk, administrative, or facilities support role.
• Strong communication and interpersonal skills; proficient in MS Office and office equipment.
• Basic knowledge of access control and visitor management systems.

Responsibilities

• Answer and direct incoming calls.
• Greet visitors and direct to appropriate person.
• Maintain visitor sign-in/out and access badges.
• Support building access control and office safety.
• Prepare and process mail and packages.

Skills

Communication skills

Interpersonal skills

MS Office

Organizational skills

Education

Bachelor’s degree or equivalent in Office Administration

Tools

Visitor management systems

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Jacobs Philippines is looking for a Receptionist who is highly organized and approachable professional with a strong background in front desk operations, visitor management, and office administration. The Receptionist plays a vital role in creating a professional and welcoming environment for all visitors and employees. As the first point of contact for guests and callers, this position ensures smooth front desk operations while supporting a range of administrative, logistical, and facility-related functions.

Responsibilities

• Answer and appropriately direct incoming calls
• Greet visitors; determine nature of business and direct to appropriate individual
• Ensure completion of any visitor management tasks including review of Office Safety Induction Presentation
• Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges
• Assist in building or suite access control and the maintenance of a safe, healthy, and secure office
• Maintain local contact lists, if appropriate
• Maintain neat and organized front office area
• Manage conference room use, reconcile conflicts, and post schedules (if appropriate)
• May assist with meeting setup, including procuring food and equipment
• May perform other duties in support of the facility team or general office, as needed
• Prepare and process incoming and outgoing mail (includes determining and affixing postage)
• Maintain records on outgoing registered mail and packages, and reconcile charging errors as needed
• Handle special requests for mail, package, shipping-freight services
• Ensure compliance with all legislation related to the handling and shipping of materials
• May assist with mass mailings (generating distribution lists, labels, etc.)

Here's what you'll need

• Bachelor’s degree or equivalent work experience in Office Administration, Business Management, or a related field.
• At least 2 years in a front desk, administrative, or facilities support role
• Strong communication and interpersonal skills, Proficient in Microsoft Office Suite and office equipment, Excellent organizational and multitasking abilities, Basic knowledge of access control and visitor management systems

Additional Note

Role is office-based / onsite.

From our inclusive employee networks to our positive mental health champions - we're committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits and opportunities to do good too - from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.

No matter what drives you, you'll discover how you can cultivate, nurture and achieve your goals - all at a single global company.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.