Front Desk & Visitor Experience Lead

JACOBS PROJECTS (PHILIPPINES), INC.; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

Jacobs Philippines is seeking a highly organized Receptionist to manage front desk operations, visitor management, and a range of office administrative tasks. You will be the first point of contact for guests and staff, ensuring a welcoming environment and smooth daily operations.

The role requires a bachelor’s degree or equivalent, at least 2 years in a related role, and strong MS Office skills. On-site work in Manila is expected, with responsibilities spanning mail processing, access control,

Qualifications

• Bachelor’s degree or equivalent in Office Administration, Business Management, or a related field.
• At least 2 years in a front desk, administrative, or facilities support role
• Strong communication and interpersonal skills, Proficient in Microsoft Office Suite and office equipment, Excellent organizational and multitasking abilities, Basic knowledge of access control and visitor management systems

Responsibilities

• Answer and appropriately direct incoming calls.
• Greet visitors; determine nature of business and direct to appropriate individual.
• Ensure completion of any visitor management tasks including review of Office Safety Induction Presentation.
• Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges.
• Assist in building or suite access control and the maintenance of a safe, healthy, and secure office.
• Maintain local contact lists, if appropriate.
• Maintain neat and organized front office area.
• Manage conference room use, reconcile conflicts, and post schedules (if appropriate).
• May assist with meeting setup, including procuring food and equipment.
• May perform other duties in support of the facility team or general office, as needed.
• Prepare and process incoming and outgoing mail (includes determining and affixing postage).
• Maintain records on outgoing registered mail and packages, and reconcile charging errors as needed.
• Handle special requests for mail, package, shipping-freight services.
• Ensure compliance with all legislation related to the handling and shipping of materials.
• May assist with mass mailings (generating distribution lists, labels, etc.).

Skills

Communication skills

Interpersonal skills

MS Office proficiency

Organizational skills

Multitasking

Access control knowledge

Education

Bachelor’s degree or equivalent in Office Administration/Business Management

Job description

Jacobs Philippines is seeking a highly organized Receptionist to manage front desk operations, visitor management, and a range of office administrative tasks. You will be the first point of contact for guests and staff, ensuring a welcoming environment and smooth daily operations.

The role requires a bachelor’s degree or equivalent, at least 2 years in a related role, and strong MS Office skills. On-site work in Manila is expected, with responsibilities spanning mail processing, access control,