Front Desk & Visitor Experience Lead (Onsite)

Hammerjack Pty Ltd; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Jacobs Philippines is seeking a Receptionist who is highly organized and approachable, with a strong background in front desk operations, visitor management, and office administration. You will be the first point of contact for guests and callers, ensuring smooth front desk operations and supporting administrative, logistical, and facility-related tasks.

The role is office-based / onsite, requiring effective communication, coordination of meetings, mail handling, and maintaining a welcoming

Qualifications

• Bachelor's degree or equivalent work experience in Office Administration, Business Management, or a related field.
• At least 2 years in a front desk, administrative, or facilities support role
• Strong communication and interpersonal skills; proficient in Microsoft Office Suite and office equipment; excellent organizational and multitasking abilities; basic knowledge of access control and visitor management systems

Responsibilities

• Answer and appropriately direct incoming calls
• Greet visitors; determine nature of business and direct to appropriate individual
• Ensure completion of visitor management tasks including review of Office Safety Induction Presentation
• Maintain guest and visitor sign in/out; oversee distribution and return of employee and visitor access badges
• Assist in building or suite access control and the maintenance of a safe, healthy, and secure office
• Maintain local contact lists, if appropriate
• Maintain neat and organized front office area
• Manage conference room use, reconcile conflicts, and post schedules
• May assist with meeting setup, including procuring food and equipment
• May perform other duties in support of the facility team or general office, as needed
• Prepare and process incoming and outgoing mail (includes determining and affixing postage)
• Maintain records on outgoing registered mail and packages, and reconcile charging errors as needed
• Handle special requests for mail, package, shipping-freight services
• Ensure compliance with all legislation related to the handling and shipping of materials
• May assist with mass mailings (generating distribution lists, labels, etc.)

Skills

Front desk

Administration

Facilities support

Communication skills

Microsoft Office

Organizational skills

Multitasking

Visitor management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Jacobs Philippines is seeking a Receptionist who is highly organized and approachable, with a strong background in front desk operations, visitor management, and office administration. You will be the first point of contact for guests and callers, ensuring smooth front desk operations and supporting administrative, logistical, and facility-related tasks.

The role is office-based / onsite, requiring effective communication, coordination of meetings, mail handling, and maintaining a welcoming