Front Desk Specialist — Visitor Mgmt & Office Ops (Onsite)

Jacobs Engineering Group Inc.; Mandaluyong; On-site; PHP 240,000 - 380,000; Full time

Job summary

Jacobs Philippines is seeking a receptionist who is highly organized and approachable, with a strong background in front desk operations, visitor management, and office administration. You will be the first point of contact for guests and staff, ensuring smooth front desk operations and supporting administrative, logistical, and facility-related tasks.

Role is office-based / onsite, requiring a professional environment and proactive communication.

Qualifications

• Bachelor’s degree or equivalent work experience in Office Administration, Business Management, or a related field.
• At least 2 years in a front desk, administrative, or facilities support role.
• Strong communication and interpersonal skills, proficient in Microsoft Office Suite and office equipment, excellent organizational and multitasking abilities, basic knowledge of access control and visitor management systems.

Responsibilities

• Answer and appropriately direct incoming calls.
• Greet visitors; determine nature of business and direct to appropriate individual.
• Ensure completion of visitor management tasks including review of Office Safety Induction Presentation.
• Maintain guest and visitor sign in/out; oversee the distribution and return of access badges.
• Assist in building or suite access control and maintenance of a safe, healthy, and secure office.
• Maintain local contact lists, if appropriate.
• Maintain neat and organized front office area.
• Manage conference room use, reconcile conflicts, and post schedules.
• May assist with meeting setup, including procuring food and equipment.
• May perform other duties in support of the facility team or general office, as needed.
• Prepare and process incoming and outgoing mail (includes determining and affixing postage).
• Maintain records on outgoing mail and packages, and reconcile charging errors as needed.
• Handle special requests for mail, package, shipping-freight services.
• Ensure compliance with all legislation related to the handling and shipping of materials.
• May assist with mass mailings (generating distribution lists, labels, etc.).

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

Bachelor’s degree or equivalent in Office Administration/Business

Tools

Microsoft Office Suite

Office equipment

Access control knowledge

Visitor management systems

Job description

Jacobs Philippines is seeking a receptionist who is highly organized and approachable, with a strong background in front desk operations, visitor management, and office administration. You will be the first point of contact for guests and staff, ensuring smooth front desk operations and supporting administrative, logistical, and facility-related tasks.

Role is office-based / onsite, requiring a professional environment and proactive communication.