Real-Time Payments: Tech Account Manager

Mastercard; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Mastercard seeks a Senior Analyst, Technology Account Management (Real Time Payments, RTP) in the Philippines. The role ensures timely delivery and execution of RTP products to operators and clients, coordinating with regional teams for successful deployment.

The candidate will support technical integration, onboarding, release management, and client communications across cross-functional partners and stakeholders.

Qualifications

• BSc Degree in Computer Science, Computer Engineering, Information System or related field.

Responsibilities

• Coordinate and provide support on implementation, onboarding, addressing technical questions and managing cross-functional partners
• Provide technical guidance, and ensure effective execution across all phases of the delivery process
• Assist in post-production support, including troubleshooting, reviewing logs, and supporting migrations and testing with clients and operators
• Act as one of the contacts for clients, operators, and cross-functional teams
• Support production migration for clients, address settlement-related issues, and ensure timely delivery of reports
• Facilitate release management coordination, support clients on regression testing and troubleshooting
• Conduct regular briefing sessions for clients, supported by internal management

Skills

Real Time Payment knowledge

Technical support for payment solu­t­i

Payments solutions integration

Web technologies & APIs

Education

BSc in Computer Science/Computer Engineering/Information Systems

Job description

Mastercard seeks a Senior Analyst, Technology Account Management (Real Time Payments, RTP) in the Philippines. The role ensures timely delivery and execution of RTP products to operators and clients, coordinating with regional teams for successful deployment.

The candidate will support technical integration, onboarding, release management, and client communications across cross-functional partners and stakeholders.