Ready for Your Career Upgrade? Travel CSR Opportunities at TTEC Cainta

TTEC Customer Care Management Philippines Inc; Cainta; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global team

Benefits package

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Travel Specialist to work onsite in Cainta. You’ll help customers by answering inquiries, researching solutions, and providing friendly, travel-focused support.

No BPO experience is required for graduates of Tourism, HRM, Aviation or similar fields; 6 months BPO experience is needed for other graduates. The role offers an inclusive culture and a benefits package based on position.

Qualifications

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Computer experience

Job description

Your potential has a place here with TTEC's award-winning employment experience. As a Travel Specialist working onsite in Cainta, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives