Make Your Career Journey Count! Travel CSR at TTEC Cainta – Up to P25K

TTEC Customer Care Management Philippines Inc; Cainta; Presencial; PHP 268.000 - 379.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Career development

Wellness incentives

Descripción de la vacante

TTEC Customer Care Management Philippines Inc in Cainta, Rizal, is seeking a Travel Specialist to join our onsite team. You’ll help customers by providing timely answers, offering product guidance, and resolving issues with care and a positive attitude.

We welcome college graduates in travel-related fields and provide a supportive culture with opportunities for career development and a competitive benefits package.

Formación

• BPO experience required for SHS graduates and college undergraduates; college graduates of travel-related courses may have no BPO experience requirement.
• Recognize, apply and explain your product or service knowledge.
• Computer experience required.

Responsabilidades

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Conocimientos

Product knowledge

Computer skills

Educación

Travel-related degree

Descripción del empleo

Your potential has a place here with TTEC's award-winning employment experience. As a Travel Specialist working onsite in Cainta, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• No BPO experience required for college graduates of Tourism, HRM, Aviation, or a similar travel-related course
• Requires 6 months of BPO experience for senior high school graduates, college undergraduates, and college graduates of other courses
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives