RCM Team Lead - Healthcare Billing & Coaching

Connext; Davao Region; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Night differential 25%

Onsite in Davao

Life insurance

HMO Insurance

Annual Merit Increase

Great company culture

Job summary

Connext Global Solutions is seeking an RCM Team Lead to oversee daily insurance verification, prior authorization, and referral processes for a U.S. client. You will supervise and coach the team, monitor workflows for quality and productivity, and resolve complex billing and payer issues while ensuring HIPAA compliance.

The role involves guiding performance, conducting coaching sessions, and coordinating workforce planning. Onsite in Davao with competitive compensation and benefits.

Qualifications

• Minimum 3 years in US healthcare RCM functions (billing, verification, prior authorizations).
• At least 1 year in leadership or coaching roles.
• Experience with eCW and practice management systems required.

Responsibilities

• Oversee daily insurance verification, prior authorization, and referrals processes.
• Coach and mentor team members; monitor productivity and quality.
• Serve as escalation point for complex billing and payer issues.
• Ensure HIPAA compliance and drive process improvements.
• Assist management with workforce planning and scheduling.

Skills

Leadership

Coaching

Team management

Education

High school diploma or equivalent

Tools

eClinicalWorks (eCW)

Practice management systems

Microsoft Office

Job description

Connext Global Solutions is seeking an RCM Team Lead to oversee daily insurance verification, prior authorization, and referral processes for a U.S. client. You will supervise and coach the team, monitor workflows for quality and productivity, and resolve complex billing and payer issues while ensuring HIPAA compliance.

The role involves guiding performance, conducting coaching sessions, and coordinating workforce planning. Onsite in Davao with competitive compensation and benefits.