RCM OPERATIONS MANAGER

Gratitude Philippines

Manila

On-site

PHP 893,000 - 1,228,000

Full time

4 days ago
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Benefits offered by this job

Night shift
Onsite work

Job summary

TP Alphaland in Makati is seeking an RCM Operations Manager to lead healthcare RCM operations, ensure top-tier service delivery, governance, and compliance. Night shift, onsite work, with a monthly salary range of ₱80K–₱110K.

The role requires extensive BPO leadership, RCM expertise, and strong executive communication to drive multi-LOB teams and client governance. Start date targeted Oct 5, 2026.

Qualifications

  • 5+ years progressive BPO leadership experience.
  • Strong Healthcare RCM management experience.
  • Large team & multi-LOB management.
  • Client governance: WBR/MBR/QBR.
  • WFM, capacity planning & operational analytics.
  • HIPAA/Healthcare compliance knowledge.
  • Strong strategic & executive communication skills.

Responsibilities

  • Lead large-scale Healthcare RCM Operations and drive service delivery, client governance, people leadership, compliance, and operational excellence.

Skills

BPO leadership
Healthcare RCM
Large team management
Client governance
WFM
Capacity planning
Operational analytics
HIPAA
Executive communication

Job description

HIRING: RCM OPERATIONS MANAGER

TP Alphaland, Magallanes, Makati | Onsite
Night Shift | ₱80K–₱110K
Target Start: October 5, 2026

Lead large-scale Healthcare RCM Operations and drive service delivery, client governance, people leadership, compliance, and operational excellence.

MUST-HAVE:
  • 5+ years progressive BPO leadership experience
  • Strong Healthcare RCM management experience
  • Large-team & multi-LOB management
  • Client governance: WBR/MBR/QBR
  • WFM, capacity planning & operational analytics
  • HIPAA/Healthcare compliance knowledge
  • Strong strategic & executive communication skills

Former Teleperformance employees are not eligible for rehire, directly or through a third party.

Pre-Screening:

BPO/RCM years

  • RCM management years
  • Largest team
  • LOBs managed
  • RCM campaigns
  • Client governance
  • WFM
  • HIPAA
  • Last/expected salary
  • Onsite & night-shift availability
  • Start date
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