RCI: Finance Analyst (Collection)

Reliance United; Philippines; On-site; PHP 279,000 - 390,600; Full time

Job summary

A finance management company in the Philippines is seeking a Collection Associate to manage accounts receivables and ensure timely payments. The ideal candidate will have a bachelor's degree in finance or Accounting, with at least one year of relevant experience. Key responsibilities include resolving client discrepancies, providing administrative support, and achieving monthly collection goals. Strong customer service and negotiation skills are essential for success in this role.

Qualifications

• Must have a bachelor's degree in finance, Accounting, or a closely related field.
• Preferably 1 year of relevant experience in corporate Finance.
• Exceptional customer service and negotiation skills.

Responsibilities

• Achieve monthly goals and targets through effective collection efforts.
• Resolve client discrepancies and monitor assigned accounts.
• Provide administrative support to the Accounts Receivable team.

Skills

Customer service

Negotiation skills

Attention to detail

Education

Bachelor's degree in finance or Accounting

Tools

MS Office

Google Sheets

Job description

Job Overview

This role ensures that the company receives accurate payment in a timely manner. He/she will be responsible for managing and collecting outstanding accounts receivables from clients and customers.

Duties and Responsibilities

• Provide efficient and effective collection efforts that consistently lead to achieving or exceeding monthly goals and targets.
• Provide customer service regarding collection issues, process, and review account adjustments.
• Resolve client discrepancies and short payments which also includes monitoring and maintaining assigned accounts.
• Assist in the development and implementation of new procedures and features to enhance the workflow of the department and understand compliance issues around accounts receivable processes.
• Assisting with audit as necessary.
• Provide administrative support to the Accounts Receivable team and assist colleagues whenever necessary.
• Provide accurate and effective document preparation and records management relative to Accounts Receivable function in accordance with records retention policy and procedures.
• Other duties and responsibilities that may be assigned depending on business needs.

Qualifications

• Must be a graduate of bachelor’s degree in finance, Accounting, or closely related field required.
• Preferably with 1 year of relevant experience in corporate Finance and proven work experience as a Collection Associate, Collection Specialist, or a similar role.
• Has exceptional customer service, negotiation skills and ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels of clients and customers.
• Strong knowledge of various collection techniques and procedures.
• Proficiency in using MS Office preferably Excel or Google sheet.