Quality System Manager for Consultancy - 5yrs exp - Ortigas

Dempsey Resource Management; Quezon City; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Dempsey Resource Management is seeking a Quality Assurance Manager to develop and maintain ISO-compliant quality systems. The role leads audits, drives corrective actions, and collaborates with cross-functional teams to implement improvements.

The ideal candidate will analyze quality metrics, train staff on procedures, and ensure regulatory compliance while focusing on customer satisfaction and continuous improvement.

Qualifications

• Bachelor's degree in Quality Management, Engineering, or related field.
• Proven experience in quality management systems and standards (e.g., ISO 9001).
• Excellent analytical and problem-solving skills.
• Effective communication and leadership abilities.
• Experience with audit processes and corrective action management.
• Proficiency in quality management software and MS Office.
• Ability to work collaboratively across departments.
• Attention to detail and organizational skills.
• Commitment to continuous improvement and customer satisfaction.

Responsibilities

• Develop and maintain quality management systems in compliance with industry standards.
• Lead internal and external quality audits and manage corrective actions.
• Collaborate with cross-functional teams to implement quality improvement initiatives.
• Monitor quality metrics and analyze data to identify trends and areas for improvement.
• Ensure documentation and records are accurate and up to date.
• Train and support staff on quality management procedures and standards.
• Manage supplier quality and conduct supplier audits.
• Coordinate with regulatory bodies to ensure compliance.
• Drive continuous improvement projects to enhance product and service quality.
• Prepare reports on quality performance for senior management.

Skills

Quality management knowledge

Audit & corrective action

Analytical thinking

Communication & leadership

Quality assurance methods & tools

Quality management software

MS Office

Cross-functional collaboration

Detail orientation

Continuous improvement

Education

Bachelor's degree in Quality Management, Engineering, or related field

Tools

Quality management software

MS Office

Job description

• Bachelor's degree in Quality Management, Engineering, or related field.
• Proven experience in quality management systems and standards (e.g., ISO 9001).
• Strong knowledge of quality assurance methodologies and tools.
• Excellent analytical and problem-solving skills.
• Effective communication and leadership abilities.
• Experience with audit processes and corrective action management.
• Proficiency in quality management software and MS Office.
• Ability to work collaboratively across departments.
• Attention to detail and organizational skills.
• Commitment to continuous improvement and customer satisfaction.

Responsibilities

• Develop and maintain quality management systems in compliance with industry standards.
• Lead internal and external quality audits and manage corrective actions.
• Collaborate with cross-functional teams to implement quality improvement initiatives.
• Monitor quality metrics and analyze data to identify trends and areas for improvement.
• Ensure documentation and records are accurate and up to date.
• Train and support staff on quality management procedures and standards.
• Manage supplier quality and conduct supplier audits.
• Coordinate with regulatory bodies to ensure compliance.
• Drive continuous improvement projects to enhance product and service quality.
• Prepare reports on quality performance for senior management.