Quality Support Coordinator

Odfjell Drilling; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Odfjell Drilling in the Philippines seeks a Quality Support Coordinator to manage CMS documents, perform QC, and support ERP tools.

You will collaborate in a multicultural global services environment, improve CMS processes, and ensure QA compliance.

This permanent role supports growth within a global energy company focused on safety and efficiency.

Qualifications

• Bachelor’s degree in business administration, engineering or related field.
• At least 3 years of document management experience in Global Business Services.
• Experience in multicultural/shared services; oil, gas & energy industry is a plus.
• Knowledgeable in QHSE standards, policies, and audit processes.
• Basic understanding of document management and ISO standards.
• Proficient in ERP systems (Equip, Data Management Library/DOCS); IFS advantageous.
• Experience managing Company Management System is an advantage.
• Excellent computer skills: MS Office and Adobe Acrobat Pro.
• Strong teamwork and collaboration abilities.
• Proactive and able to decide within guidelines; creative problem solving.
• Structured, accurate, service oriented, deadline-driven.
• Excellent oral and written communication; cross-cultural capacity.
• Motivated to contribute to company growth.

Responsibilities

• Manage documents within the CMS, ensuring accuracy and organization.
• Assist in establishing CMS structure for new units for seamless integration.
• Perform QC checks and upload documents to CMS, maintaining an archive.
• Generate tasks within eDOCS Assist for document approvals in CMS Web.
• Coordinate and participate in CMS and document control improvement initiatives.
• Retrieve, monitor, and archive emails from Authority Coordinator mailbox and QHSE docs.
• Support administration of the Permit To Work system with proper access.
• Assist in administration of QHSE docs and Rig Inspection Services for compliance.
• Manage ERP systems such as IFS, eDOCS, and CMS for data management.
• Oversee user administration in Synergi and use Xait Porter effectively.
• Ensure compliance and quality standards for all documents.
• Conduct QC and maintain a register/database of documents and metadata.
• Support ad-hoc tasks and projects as requested by stakeholders.

Skills

Document management

CMS

ERP systems

IFS

eDOCS

Synergi

Xait Porter

MS Office

Adobe Acrobat Pro

Cross-cultural communication

Education

Bachelor’s degree in business administration, Engineering, or related field

Tools

Equip

Data Management Library/DOCS

IFS

CMS

Synergi

Xait Porter

Job description

Job Description:

Quality Support Coordinator

Employment type: Permanent Employee

Application end date:

Contact person:

Contact number:

Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are looking for talented people who can help us overcome the today’s challenges and realise the opportunities ahead.

We are looking for someone who has

• Bachelor’s degree in business administration, Engineering, or any related field.
• Has at least three (3) years of relevant work experience document management processing in a Global Business Services especially with process and systems in a shared serviced setting.
• Has experience working in a multicultural environment, experience in shared services environment is an advantage. Technical interest and experience interest with Oil, Gas & Energy industries.
• Knowledgeable in QHSE standards, policies, and procedures, including audit processes and quality assurance.
• Basic understanding of document management processes and ISO standards.
• Proficient in ERP system (Equip, Data Management Library/DOCS), with knowledge of IFS being advantageous.
• Experience managing Company Management System is an advantage.
• Excellent computer skills, proficient in MS Office and Adobe Acrobat Pro
• Strong teamwork and collaboration abilities.
• Proactive and able to make decisions within established guidelines.
• Business-oriented mindset with creativity in problem solving.
• Structured, accurate, systematic, service oriented, task focused and committed to deliver within deadlines.
• Excellent oral and written communication skills, including cross-cultural communication.
• Motivated to facilitate and contribute to company’s growth.

Your Mission

• Manage documents within the Company Management System (CMS), ensuring accuracy and organization.
• Assist in establishing the CMS structure for new units to ensure seamless integration.
• Perform quality control checks and upload new or revised documents to the CMS, while maintaining an organized archive.
• Generate tasks within eDOCS Assist for document approvals within the CMS Web platform.
• Coordinate and participate in continuous improvement initiatives related to CMS and document control processes.
• Retrieve, monitor, and archive emails from the Authority Coordinator mailbox, along with other relevant QHSE documents.
• Support the administration of the Permit To Work system, ensuring proper access for authorized personnel.
• Assists in the administration of QHSE documentation and Rig Inspection Services to maintain compliance.
• Manage and maintain various ERP systems such as IFS, eDOCS, and CMS for efficient data management.
• Oversee user administration in the Synergi system and utilize the Xait Porter document management system effectively.
• Ensure compliance and quality standards are met for all documents within the organization.
• Conduct quality control measures and maintain a comprehensive register/database of all documents and correspondence, including associated metadata.
• Offer support for ad-hoc tasks and projects as requested by stakeholders to facilitate efficient operations.

Why you should join our team

The Odfjell group recognises that the shift to renewable energy requires a new way of thinking. By leveraging diverse, cross-functional teams we drive innovation, sustainability, and technological improvements across the business. Our people are at the heart of what we do to drive change as we continue to shape and grow the business.

We strive to create a satisfying and motivating workplace for our employees and an arena for sharing experiences with a focus on ongoing learning and development. Our employees report high levels of empowerment, open dialogue, and trust.

We believe that diversity and inclusion are pre-conditions to succeed in a global marketplace. We believe our company values should be reflected in the everyday behaviour of our leaders and employees alike.

We offer:

• Learning and development support
• Collaborative, diverse, and inclusive working environment
• Part of a global company with opportunities for growth and development.
• Competitive compensation and benefits including paid time-off, insurances and retirement

We live our core values – creative, competent, result oriented, committed – while always being safety conscious.

We use Semac background checks in our recruitment process.