Quality Support Coordinator

Odfjell Technology; Philippines; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Learning and development support

Collaborative, diverse, and inclusive

Global opportunities for growth

Competitive compensation and benefits

Job summary

Odfjell Technology is seeking a detail‑oriented Document Control Specialist in the Philippines to manage the CMS and ERP records. You will ensure accuracy, organize archives, and support CMS improvements across units.

The role requires a bachelor’s degree, 3+ years in document management, proficiency with MS Office and Adobe Acrobat Pro, and experience with ERP systems like Equip/IFS. You’ll collaborate in a multicultural team to maintain compliance and quality.

Qualifications

• Bachelor’s degree in business administration, Engineering, or related field.
• Has at least three (3) years of relevant work experience in document management processing in a Global Business Services, especially with process and systems in a shared serviced setting.
• Experience working in a multicultural environment; familiarity with Oil, Gas & Energy industries is an advantage.
• Knowledgeable in QHSE standards, policies, and procedures, including audit processes and quality assurance.
• Basic understanding of document management processes and ISO standards.
• Proficient in ERP system (Equip, Data Management Library/DOCS), with knowledge of IFS being advantageous.
• Experience managing Company Management System is an advantage.
• Excellent computer skills, proficient in MS Office and Adobe Acrobat Pro
• Strong teamwork and collaboration abilities.
• Proactive and able to make decisions within established guidelines.
• Business-oriented mindset with creativity in problem solving.
• Structured, accurate, systematic, service oriented, task focused and committed to deliver within deadlines.
• Excellent oral and written communication skills, including cross-cultural communication.
• Motivated to facilitate and contribute to company’s growth.

Responsibilities

• Manage documents within the Company Management System (CMS), ensuring accuracy and organization.
• Assist in establishing the CMS structure for new units to ensure seamless integration.
• Perform quality control checks and upload new or revised documents to the CMS, while maintaining an organized archive.
• Generate tasks within eDOCS Assist for document approvals within the CMS Web platform.
• Coordinate and participate in continuous improvement initiatives related to CMS and document control processes.
• Retrieve, monitor, and archive emails from the Authority Coordinator mailbox, along with other relevant QHSE documents.
• Support the administration of the Permit To Work system, ensuring proper access for authorized personnel.
• Assists in the administration of QHSE documentation and Rig Inspection Services to maintain compliance.
• Manage and maintain various ERP systems such as IFS, eDOCS, and CMS for efficient data management.
• Oversee user administration in the Synergi system and utilize the Xait Porter document management system effectively.
• Ensure compliance and quality standards are met for all documents within the organization.
• Conduct quality control measures and maintain a comprehensive register/database of all documents and correspondence, including associated metadata.
• Offer support for ad-hoc tasks and projects as requested by stakeholders to facilitate efficient operations.

Skills

MS Office

Adobe Acrobat Pro

Teamwork

Decision-making within guidelines

Creativity in problem solving

Structured and detail-oriented

Cross-cultural communication

Proactive

Communication skills

Education

Bachelor’s degree in business administration, Engineering, or related field

Tools

Equip

Data Management Library/DOCS

IFS

CMS

eDOCS

Synergi

Xait Porter

Job description

Job Description: Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are looking for talented people who can help us overcome the today’s challenges and realise the opportunities ahead.

We Are Looking For Someone Who Has

• Bachelor’s degree in business administration, Engineering, or any related field.
• Has at least three (3) years of relevant work experience document management processing in a Global Business Services especially with process and systems in a shared serviced setting.
• Has experience working in a multicultural environment, experience in shared services environment is an advantage. Technical interest and experience interest with Oil, Gas & Energy industries.
• Knowledgeable in QHSE standards, policies, and procedures, including audit processes and quality assurance.
• Basic understanding of document management processes and ISO standards.
• Proficient in ERP system (Equip, Data Management Library/DOCS), with knowledge of IFS being advantageous.
• Experience managing Company Management System is an advantage.
• Excellent computer skills, proficient in MS Office and Adobe Acrobat Pro
• Strong teamwork and collaboration abilities.
• Proactive and able to make decisions within established guidelines.
• Business-oriented mindset with creativity in problem solving.
• Structured, accurate, systematic, service oriented, task focused and committed to deliver within deadlines.
• Excellent oral and written communication skills, including cross-cultural communication.
• Motivated to facilitate and contribute to company’s growth.

Your Mission

• Manage documents within the Company Management System (CMS), ensuring accuracy and organization.
• Assist in establishing the CMS structure for new units to ensure seamless integration.
• Perform quality control checks and upload new or revised documents to the CMS, while maintaining an organized archive.
• Generate tasks within eDOCS Assist for document approvals within the CMS Web platform.
• Coordinate and participate in continuous improvement initiatives related to CMS and document control processes.
• Retrieve, monitor, and archive emails from the Authority Coordinator mailbox, along with other relevant QHSE documents.
• Support the administration of the Permit To Work system, ensuring proper access for authorized personnel.
• Assists in the administration of QHSE documentation and Rig Inspection Services to maintain compliance.
• Manage and maintain various ERP systems such as IFS, eDOCS, and CMS for efficient data management.
• Oversee user administration in the Synergi system and utilize the Xait Porter document management system effectively.
• Ensure compliance and quality standards are met for all documents within the organization.
• Conduct quality control measures and maintain a comprehensive register/database of all documents and correspondence, including associated metadata.
• Offer support for ad-hoc tasks and projects as requested by stakeholders to facilitate efficient operations.

Why you should join our team

The Odfjell group recognises that the shift to renewable energy requires a new way of thinking. By leveraging diverse, cross-functional teams we drive innovation, sustainability, and technological improvements across the business. Our people are at the heart of what we do to drive change as we continue to shape and grow the business.

We strive to create a satisfying and motivating workplace for our employees and an arena for sharing experiences with a focus on ongoing learning and development. Our employees report high levels of empowerment, open dialogue, and trust.

We believe that diversity and inclusion are pre-conditions to succeed in a global marketplace. We believe our company values should be reflected in the everyday behaviour of our leaders and employees alike.

We Offer

• Learning and development support
• Collaborative, diverse, and inclusive working environment
• Part of a global company with opportunities for growth and development.
• Competitive compensation and benefits including paid time-off, insurances and retirement

We live our core values – creative, competent, result oriented, committed – while always being safety conscious.

We use Semac background checks in our recruitment process.

Requirements: