Quality & Knowledge Performance Manager

Cardinal Health, Inc.; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Cardinal Health, Inc. is seeking a senior Quality & Knowledge Management leader in the Philippines to establish and drive governance, audit oversight, and data-driven improvements across quality and knowledge assets.

The role focuses on governance, continuous improvement, and strategic partnerships with Operations, Training, and Process Excellence to reduce defects and elevate overall performance.

Qualifications

• Open to internal employees who have been in P3/P4/M1/M2 level for a minimum of 1 year.

Responsibilities

• Lead Quality Management Leadership: governance, audit oversight, performance analytics, root cause analysis, continuous improvement.
• Lead Knowledge Management: governance, content quality, utilization, operational readiness, strategy.
• Capabity Development & Coaching: team leadership, training partnership, talent development.
• Business Partnership & Stakeholder Management: cross-functional collaboration, executive reporting, strategic support, governance.
• Leadership: drive engagement, performance, development.
• Key Accountabilities: ensure scorecard effectiveness, audit accuracy, reduction of defects, knowledge accuracy and adoption.

Skills

Quality management

Knowledge management

Leadership

Stakeholder management

Cross-functional collaboration

Executive reporting

Continuous improvement

Change management

Job description

Cardinal Health, Inc. is seeking a senior Quality & Knowledge Management leader in the Philippines to establish and drive governance, audit oversight, and data-driven improvements across quality and knowledge assets.

The role focuses on governance, continuous improvement, and strategic partnerships with Operations, Training, and Process Excellence to reduce defects and elevate overall performance.