About the role
The Quality Control (QC) Inspector safeguards product quality across warehouse operations by carrying out physical inspections, verifying compliance with product specifications, and enforcing quality hold procedures. This on-site role helps ensure that only conforming products are received, stored, and dispatched.
Key responsibilities
- Perform risk-based physical inspections at critical control points, including inbound receiving.
- Check product condition, expiration dates, batch numbers, packaging integrity, labeling, shelf life, and compliance with product specifications.
- Maintain accurate, real-time inspection logs, checklists, and quality records.
- Segregate and tag non-conforming items for hold or rejection, and escalated them to the QA Analyst for formal disposition.
- Prevent defective or damaged goods from entering active storage or being dispatched.
- Document non-conforming items through timely Non-Conformance Reports and assist with initial information gathering for root cause analysis.
- Monitor rework or scrap activities under the guidance of the QA Analyst.
- Conduct daily 5S checks across warehouse floors, receiving areas, and packaging zones.
- Identify and report gaps in cleanliness, material handling, organisation, and product protection to the QA Analyst and area supervisors.
- Support monthly quality reporting and KPI tracking by gathering inspection data.
- Guide warehouse staff on proper floor-level material handling techniques to minimise product damage.
What we're looking for
- Bachelor's degree in Industrial Technology, Logistics, Engineering, or a related field.
- One to two years of experience in quality control, warehouse operations, packaging, manufacturing, or logistics.
- Basic computer literacy, including MS Excel, MS Word, or warehouse management system data entry.
- Practical knowledge of physical inspection, sampling techniques, and defect recognition.
- Understanding of packaging standards, expiration and shelf-life management, and material handling.
- Strong attention to detail and commitment to quality standards.
- Integrity and objectivity when enforcing quality holds.
- Clear verbal and written communication skills.
- Ability to collaborate effectively with warehouse personnel and other operational teams.