Job Summary
The QC/QA Technician is responsible for inspecting, testing, and monitoring products and processes to ensure compliance with quality standards, customer requirements, and company procedures. The role supports continuous improvement by identifying nonconformities and assisting in corrective and preventive actions.
Key Responsibilities
Quality Control (QC)
- Perform incoming, in-process, and final product inspections based on approved inspection standards and work instructions
- Conduct visual, dimensional, and functional inspections using appropriate measuring tools
- Record inspection results accurately and maintain quality records
- Identify, segregate, and report nonconforming materials or products
- Support product sampling, lot disposition, and release activities
Quality Assurance (QA)
- Ensure compliance with quality procedures, SOPs, and customer specifications
- Assist in implementing and maintaining quality systems (e.g., ISO 9001)
- Support internal audits, process audits, and customer audits
- Participate in root cause analysis, corrective action, and preventive action (CAPA) activities
- Monitor process controls and help identify areas for quality improvement
Documentation & Reporting
- Prepare and maintain inspection reports, non-conformance reports (NCR), and quality logs
- Ensure proper document control and traceability of inspection records
- Communicate quality issues clearly to production, engineering, and management teams
Coordination & Support
- Work closely with production, engineering, and warehouse teams to resolve quality issues
- Support new product introduction (NPI), machine qualification, or process changes
- Assist in training operators on quality standards and inspection criteria
Qualifications & Requirements
- Graduate of Engineering, Industrial Technology, or related technical course
- With experience in QC/QA inspection in a manufacturing environment (electronics experience is an advantage)
- Knowledge of quality tools (5S, 7 QC tools, SPC, CAPA, FMEA is a plus)
- Familiar with inspection tools such as calipers, micrometers, gauges, or test equipment
- Basic understanding of ISO standards and quality systems
- Good attention to detail and documentation skills
- Ability to work independently and in a team environment
Skills & Competencies
- Strong analytical and problem-solving skills
- Good communication and coordination skills
- Organized and detail-oriented
- Willingness to work in shifts, if required