Quality & Continuous Improvement Lead

Hammerjack Pty Ltd; Philippines; On-site; PHP 800,000 - 1,000,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks a results‑driven Quality Analyst with four plus years of experience in quality or process improvement. You will perform needs analyses to identify opportunities, determine objectives and development plans, and develop estimates of cost, time and resources for new programs.

You will independently collect data from diverse sources, create periodic reports, evaluate data, draw actionable conclusions, and perform cost‑benefit analyses.

Qualifications

• Must have independently identify needs for projects or programs and plan and execute them.
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Responsibilities

• Perform needs analyses to identify areas for study and improvement or opportunities for new programs.
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• Develops estimates of cost, time, and resource needs.
• Independently collects data from a variety of sources and creates periodic reports.
• Evaluates and interprets data and draws conclusions including actionable items.
• Conducts cost/benefit analysis.
• Independently prepares and presents reports or program proposals with recommendations.
• Independently resolves customer inquiries, questions and complaints.
• Identify opportunities for improvement and actions if metrics are not improving.
• Participates in continuous improvement activities to improve quality or department operations.
• May assist in development and implementation of programs.
• Read and follow Code of Conduct and security practices.
• Performs other duties as directed.

Skills

Independent project management

Analytical thinking

Quality management knowledge

Data interpretation

Education

University degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Hammerjack Pty Ltd in the Philippines seeks a results‑driven Quality Analyst with four plus years of experience in quality or process improvement. You will perform needs analyses to identify opportunities, determine objectives and development plans, and develop estimates of cost, time and resources for new programs.

You will independently collect data from diverse sources, create periodic reports, evaluate data, draw actionable conclusions, and perform cost‑benefit analyses.