Quality & Capability Training Leader

Lendi Group; Makati; Hybrid; PHP 781,200 - 1,339,200; Full time

Benefits offered by this job

Hybrid work arrangement

HMO + dependents

Life insurance

25 days leave

Internet allowance

Job summary

Lendi Group in Makati, Philippines, seeks a Learning & Capability professional to design and deliver training programs, coach teams, and improve performance across the business. You will develop engaging learning materials, run sessions both virtually and in person, and ensure alignment with compliance and quality standards.

Collaborate with leaders and stakeholders across the organization to identify gaps, track outcomes, and continuously refine learning strategies.

Qualifications

• Exceptional facilitation skills to engage and inspire learners.

Responsibilities

• Deliver the training programs to a weekly structured schedule, focusing on systems usage, process enablement, compliance and customer experience.
• Communicate and collaborate with stakeholders across Lendi Group.
• Use data to optimise learning needs and measure outcomes.
• Design and update learning content including sessions, presentations, eLearning, videos and assessments.
• Facilitate training in virtual and face-to-face environments.
• Ensure content meets quality, legal, audit and compliance standards.
• Support other Learning & Capability initiatives as required.

Skills

Facilitation

Performance coaching

eLearning

Communication

Multitasking

Quality assurance

Process improvement

MS Office/Jira/Confluence/Slack

Agile

Education

Bachelor's degree in business/HR/OD

Tools

Confluence

Jira

Slack

Microsoft Office

Job description

Lendi Group in Makati, Philippines, seeks a Learning & Capability professional to design and deliver training programs, coach teams, and improve performance across the business. You will develop engaging learning materials, run sessions both virtually and in person, and ensure alignment with compliance and quality standards.

Collaborate with leaders and stakeholders across the organization to identify gaps, track outcomes, and continuously refine learning strategies.