Quality Assurance & Control Analyst – ISO 9001/COPC

Xerox; Cebu City; On-site; PHP 350,000 - 550,000; Full time

Job summary

The Xerox Holdings Corporation is seeking a DX Quality Analyst to strengthen Transaction Monitoring QC and QA across processes in Cebu City. You will review transactions for accuracy, ensure compliance with COPC and ISO 9001:2015, and support QA plans and audits.

Join a team focused on reducing risk, improving product and service quality, and driving continual improvement through data analysis and collaboration with business units.

Qualifications

• Bachelor's degree in Industrial Engineering, Business Administration, or related field.
• 2-3 years experience in Quality Assurance, Quality Control, and Systems Analysis.
• Knowledge of ISO 9001 standards.
• Knowledge of quality tools and methodologies (CAPA, FMEA, Root Cause Analysis).

Responsibilities

• Reviewing and analyzing transactions for accuracy, completeness, and compliance.
• Identifying and flagging suspicious or potentially erroneous transactions.
• Investigating flagged transactions to determine root causes and implement corrective actions.
• Developing and implementing QA plans and procedures.
• Collaborating with business units to improve system effectiveness.
• Monitoring and reporting on overall system performance and compliance.

Skills

Quality Assurance

Quality Control

Data analysis

Education

Bachelor's Degree in Industrial Engineering or Business Administration

Tools

CAPA

FMEA

Root Cause Analysis

Six Sigma

Job description

The Xerox Holdings Corporation is seeking a DX Quality Analyst to strengthen Transaction Monitoring QC and QA across processes in Cebu City. You will review transactions for accuracy, ensure compliance with COPC and ISO 9001:2015, and support QA plans and audits.

Join a team focused on reducing risk, improving product and service quality, and driving continual improvement through data analysis and collaboration with business units.