Quality Assurance & Compliance Analyst

Xerox Philippines; Cebu City; On-site; PHP 420,000 - 700,000; Full time

Job summary

Xerox Philippines is seeking a DX Quality Analyst to strengthen our Quality Control and Quality Assurance processes. The role centers on ensuring transaction quality, adherence to COPC guidelines, and ISO 9001:2015 compliance across end-to-end processes.

Responsibilities include developing QMS, conducting internal audits, and driving continuous improvement with cross-functional teams, while maintaining documentation and KPI reporting for quality trends.

Qualifications

• Bachelors Degree in Industrial Engineering, Business Administration or related field.
• 2-3 Years experience in Quality Assurance, Quality Control and Systems Analysis.
• Knowledge on ISO 9001 Standards.
• Knowledge of Quality Management Tools and Methodologies (e.g., Six Sigma, CAPA, FMEA, Root Cause Analysis)
• Process Auditing, Documentation and Compliance Monitoring

Responsibilities

• Understanding COPC and IS09001:2015 requirements and implications for processes.
• Developing and implementing quality management systems (QMS).
• Conducting internal audits and assessing conformance with standards.
• Preparing and maintaining quality documentation for compliance and continuous improvement.
• Planning and executing inspection and testing activities; data analysis and reporting.
• Investigating quality issues and implementing corrective actions; maintaining calibration of inspection equipment.

Skills

Quality Assurance

Quality Control

ISO 9001

CAPA

Root Cause Analysis

Data Analysis

Education

Bachelor's Degree in Industrial Engineering or related field

Job description

Xerox Philippines is seeking a DX Quality Analyst to strengthen our Quality Control and Quality Assurance processes. The role centers on ensuring transaction quality, adherence to COPC guidelines, and ISO 9001:2015 compliance across end-to-end processes.

Responsibilities include developing QMS, conducting internal audits, and driving continuous improvement with cross-functional teams, while maintaining documentation and KPI reporting for quality trends.