Quality Assurance Analyst — Flexible Hours, Onsite Role

Canon Australia; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Canon Australia Philippines is seeking a Quality Assurance Analyst to ensure accurate QA processes, document compliance, and drive continual improvement. The role involves working with onshore teams to align with Canon Asia quality guidelines, coaching associates, and preparing QA reports.

Strong Excel and Power BI skills plus healthcare QA background are desirable. This onsite position offers shift flexibility to meet business needs.

Qualifications

• Bachelor’s degree in business-related discipline.
• 2+ years QA experience in healthcare/medical services.
• Exposure to ISO, COPC quality systems.
• Experience in QA/QC with data entry and analytics.
• Advanced Excel; Power BI is a plus.
• Excellent written and verbal communication.
• Strong time management; ability to work independently.

Responsibilities

• Identify and understand client requirements to anticipate needs.
• Ensure positive customer experience.
• Complete compliance documents with the onshore team.
• Assist supervision in implementing policies and SOPs.
• Suggest process improvements for high, consistent service.
• Verify accuracy and collate information required by clients.
• Support QA team initiatives and tool/process improvements.
• Prepare weekly and monthly QA reports.

Skills

Quality Assurance

Data Analysis

Communication

Time Management

Independent Work

Shift Flexibility

Education

Bachelor’s Degree in Business

Tools

Power BI

Excel

Job description

Canon Australia Philippines is seeking a Quality Assurance Analyst to ensure accurate QA processes, document compliance, and drive continual improvement. The role involves working with onshore teams to align with Canon Asia quality guidelines, coaching associates, and preparing QA reports.

Strong Excel and Power BI skills plus healthcare QA background are desirable. This onsite position offers shift flexibility to meet business needs.