QA Analyst: AI Data Quality & Insights

APPEN SERVICES PHILIPPINES; Bacoor; On-site; PHP 279,000 - 502,000; Full time

Job summary

Appen Services Philippines seeks a Quality Assurance (QA) Analyst to uphold data quality and client standards across the team at our Imus/Bacoor offices in Cavite. You will conduct daily QA audits, track updates, and support associates and leadership in delivering a high-quality customer experience.

You will monitor performance trends, prepare daily QA reports, resolve disputes, and contribute to continuous improvement.

Qualifications

• Experience in quality assurance, content moderation is highly preferred.
• Proficient in English reading, writing, speaking and listening (B2+).
• College degree required; relevant experience considered.
• Willingness to work on-site at Cavite offices (Imus or Bacoor).

Responsibilities

• Conduct Daily QA Audits to ensure adherence to processes and client requirements.
• Monitor quality updates from the client and ensure correct implementation.
• Ensure data annotations are accurate and consistent with guidelines.
• Keep clear records of issues and findings from the comparison process.
• Support on‑the‑floor with queries and contribute to continuous improvement.
• Publish and distribute daily QA performance reports to stakeholders.

Skills

Quality assurance

Content moderation

English proficiency

On-site availability

Education

College graduate

Job description

Appen Services Philippines seeks a Quality Assurance (QA) Analyst to uphold data quality and client standards across the team at our Imus/Bacoor offices in Cavite. You will conduct daily QA audits, track updates, and support associates and leadership in delivering a high-quality customer experience.

You will monitor performance trends, prepare daily QA reports, resolve disputes, and contribute to continuous improvement.