QMS Administrative Assistant

SGS Global Business Services Asia Inc.; Muntinlupa; Vor Ort; PHP 223.000 - 335.000; Vollzeit

Zusammenfassung

SGS Global Business Services Asia Inc. is seeking a QMS Administrative Assistant to support the laboratory administration team with a strong emphasis on QM topics and administrative processes.

You will help manage QMS software and LIMS, maintain documentation, generate KPI reports, schedule audits, and assist in data collection for management reviews, while upholding SGS quality, HR, and HSE policies. The role requires 1–3 years of administrative experience, a Diploma or Associate Degree in

Qualifikationen

• Education: Diploma or Associate Degree in Business Administration or related field.
• Experience: 1–3 years in administrative support, preferably in a quality or compliance environment.
• Familiarity with QMS software and LIMS is an asset.

Aufgaben

• Assist in administration and function of QMS software and LIMS systems.
• Add/update employee database in the QMS system.
• Add/update training records specific to employee levels and job titles in QMS.
• Assist in document management: monitor timelines, track status, follow up on notifications.
• Extract reports: CAPA, customer feedback, audits actions, training records.
• Extract reports from LIMS for KPI governance.
• Schedule audits and critical equipment calibrations.
• Assist in data collection for management reviews and follow-up on tasks.
• Assist in data collection for method validation.
• Maintain database for critical suppliers and providers.
• Provide administrative support to the Quality team on ad hoc projects.
• Assist in equipment delivery reporting/documentation.
• Maintain clean and presentable work area in GBS.
• Familiarity with SGS quality assurance procedures.

Kenntnisse

English (C1) Proficiency

ISO 17025 knowledge

QMS processes

MS Office Suite

Multitasking

Organized

Integrity

Communication skills

Independent work

Ausbildung

Diploma or Associate Degree in Business Administration

Tools

QMS software

LIMS system

Jobbeschreibung

Primary Responsibilities

The QMS Administrative Assistant will be responsible for providing assistance in laboratory administration team with a strong focus on QM topics and administrative processes.

Specific Responsibilities

• At all times, comply with SGS Code of Integrity and Professional Conduct

• Provides assistance in administration and function of QMS software and LIMS systems involving the following:

• o Adding and updating the employee database in the QMS system

• o Adding and updating training records specific to employee levels and according to their job title in QMS

• o Assist in document management process – monitor timelines, track document status, follow up on notifications.

• o Extract reports – CAPA (including repeats), customer feedback, audits actions, training records,

• o Extract reports from LIMS, as applicable, for KPI governance.

• o Assist in scheduling audits, critical equipment calibrations.

• o Assist in extracting data for management review reports and tasks’ follow-up.

• o Assist in data collection for method validation.

• o Maintaining database for critical suppliers and providers

• o Provide administrative support to the Quality team on ad hoc projects, as needed.

• o Assist in equipment delivery reporting/documentation

• Ensures work area in GBS is kept clean and presentable at all times.

• Remains familiar with SGS quality assurance procedures.

• Complies to all SGS QHSE and HR policies and procedures.

Profile

• Education: Diploma or Associate Degree in Business Administration or related field (or equivalent experience).
• Experience:

o 1–3 years in administrative support, preferably in a quality or compliance environment.

Familiarity with QMS software, LIMS system is an asset.

Required Skills

• English (spoken and written) language skills: C1 Proficiency required

• Preferred knowledge in the understanding of ISO 17025

• Experience with key Quality Managements system processes (e.g. document control record keeping, inventory management etc.)

• Proficient in MS Office Suite and comfortable with digital systems.

• Ability to manage multiple tasks and meet deadlines.

• Must be highly organized and able to work effectively and efficiently in a demanding environment with frequently changing priorities.

• High level of integrity and sense of responsibility.

• Effective communication and collaboration skills in remote and multidisciplinary environments.

• Ability to work independently.