QA Specialist | USRN | ASAP

Shearwater Health; Taguig; Hybrid; PHP 500,000 - 800,000; Full time

Benefits offered by this job

HMO on Day 1 with 2 Dependents upon, 2

Group Life Insurance

Annual Salary Increase

Performance Bonus

Service Incentive Leave (SIL)

Visa Sponsorship

Work Abroad

Job summary

Shearwater Health is hiring a QA Specialist in the Philippines. The role focuses on monitoring, auditing, and improving processes to ensure accuracy, compliance, and quality across clinical operations.

Ideal candidates are Registered Nurses with BSN or higher, an active USRN license, and at least 1 year of hospital and Utilization Review experience. Visa sponsorship is available to eligible applicants.

Qualifications

• Registered Nurse with a BSN or higher nursing qualification.
• Active and valid USRN license.
• At least 1 year of hospital experience.
• At least 1 year of Utilization Review experience.

Responsibilities

• Monitor, audit, and review work processes to ensure accuracy, compliance, and quality standards are met.
• Analyze audit findings, document results, and generate QA reports to provide actionable insights.
• Participate in the design, review, and updates of QA tools, guidelines, and SOPs to maintain accuracy and relevance.
• Communicate audit outcomes and recommendations to Operations and Training teams, addressing performance gaps and supporting process improvements.
• Use quality monitoring systems to track and document team performance, ensuring transparency and accountability.
• Support initiatives aimed at improving accuracy, efficiency, and service excellence through data-driven insights and cross-functional collaboration.

Skills

QA experience

Organizational skills

Attention to detail

Communication skills

Analytical skills

Education

BSN or higher nursing qualification

USRN license

Tools

MS Office

Job description

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers!

Physical Sites: Taguig, Cebu, and Pampanga

Our Clinicians & Associates advocates for better patient care while enjoying these benefits:

• HMO on Day 1 with 2 Dependents upon regularization

• Group Life Insurance

• Highly Competitive Salary

• Annual Salary Increase

• Performance Bonus

• Service Incentive Leave (SIL) with Leave Conversion

• Work-Life Integration

• Get Visa Sponsorship & Work Abroad (*)
  *Terms and Conditions Apply

The responsibilities of aQA Specialist are outlined but not limited to the following:

• Monitor, audit, and review work processes to ensure accuracy, compliance, and quality standards are met. Validate audit results for consistency and adherence to guidelines.

• Analyze audit findings, document results, and generate QA reports to provide actionable insights. Share performance data with QA leadership and relevant stakeholders.

• Participate in the design, review, and updates of QA tools, guidelines, and SOPs to maintain accuracy and relevance.

• Communicate audit outcomes and recommendations to Operations and Training teams, addressing performance gaps and supporting process improvements.

• Use quality monitoring systems to track and document team performance, ensuring transparency and accountability.

• Support initiatives aimed at improving accuracy, efficiency, and service excellence through data-driven insights and cross-functional collaboration.

Required Qualifications:

• Registered Nurse (RN) with a Bachelor's Degree in Nursing (BSN) or a higher nursing qualification

• Active and valid USRN license

• At least 1 year of hospital experience

• At least 1 year of Utilization Review experience

Preferred:

• QA experience preferably

• Expert on related clinical work experience, client techniques and processes

• Excellent organizational and planning skills with ability to multi-task

• With good attention to details

• Excellent oral, written and interpersonal communication skills.

• Exceptional listening and analytical skills.

• Knowledgeable in MS Office applications especially Word, PowerPoint and Excel