USRN QA Specialist | Need ASAP | Work Anywhere

Shearwater Health; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO on Day 1

Group Life Insurance

Annual Salary Increase

Performance Bonus

Service Incentive Leave (SIL)

Visa Sponsorship

Job summary

Shearwater Health is hiring a QA Specialist to monitor, audit, and improve clinical QA processes across our home-grown patient care platforms. You will validate findings, generate reports, and support cross-functional teams to boost accuracy and service quality.

The role requires an RN with a BSN and active licenses in the US and the Philippines, plus 3–5 years of relevant healthcare experience. On-site opportunities exist at Taguig, Cebu, and Pampanga with visa sponsorship options.

Qualifications

• RN with BSN or higher nursing qualification.
• Active RN license in the United States and the Philippines.
• 3–5 years of relevant clinical/healthcare experience.

Responsibilities

• Monitor, audit, and review processes to ensure accuracy, compliance, and quality standards.
• Validate audit results for consistency and adherence to guidelines.
• Analyze audit findings, document results, and generate QA reports for actionable insights.
• Share performance data with QA leadership and stakeholders.
• Participate in design, review, and updates of QA tools, guidelines, and SOPs.
• Communicate audit outcomes and recommendations to Operations and Training teams.

Skills

Communication skills

Attention to detail

Organizational skills

MS Office

Education

Registered Nurse (RN) with BSN

Active RN license (US & Philippines)

Tools

MS Office

Job description

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers!

Physical Sites: Taguig, Cebu, and Pampanga

Our Clinicians & Associates advocates for better patient care while enjoying these benefits:

• HMO on Day 1 with 2 Dependents upon regularization

• Group Life Insurance

• Highly Competitive Salary

• Annual Salary Increase

• Performance Bonus

• Service Incentive Leave (SIL) with Leave Conversion

• Work-Life Integration

• Get Visa Sponsorship & Work Abroad (*)
  *Terms and Conditions Apply

The responsibilities of a QA Specialist are outlined but not limited to the following:

• Monitor, audit, and review work processes to ensure accuracy, compliance, and quality standards are met. Validate audit results for consistency and adherence to guidelines.
• Analyze audit findings, document results, and generate QA reports to provide actionable insights. Share performance data with QA leadership and relevant stakeholders.
• Participate in the design, review, and updates of QA tools, guidelines, and SOPs to maintain accuracy and relevance.
• Communicate audit outcomes and recommendations to Operations and Training teams, addressing performance gaps and supporting process improvements.
• Use quality monitoring systems to track and document team performance, ensuring transparency and accountability.
• Support initiatives aimed at improving accuracy, efficiency, and service excellence through data-driven insights and cross-functional collaboration.

Required Qualifications:

• Registered Nurse (RN) with a Bachelor's Degree in Nursing (BSN) or a higher nursing qualification
• Active and valid Registered Nurse licenses in both the United States and the Philippines
• 3 to 5 years of relevant clinical and/or healthcare-related experience

Preferred:

• Experience in Utilization Management (UM) or Utilization Review (UR)
• QA experience preferably
• Expert on related clinical work experience, client techniques and processes
• Excellent organizational and planning skills with ability to multi-task
• With good attention to details
• Excellent oral, written and interpersonal communication skills.
• Exceptional listening and analytical skills.
• Knowledgeable in MS Office applications especially Word, PowerPoint and Excel