QA Records & Document Control Specialist

Brainbox; Metro Manila; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

HMO on day 1

Competitive salary

On-site 37.5h week and weekends off

Job summary

Brainbox is seeking a QA Administrator to manage the quality management system records for a client, ensuring registers, controlled documents, and audit records stay accurate and audit-ready. You will work closely with the QA Manager, auditors, and suppliers to follow up actions until closure.

The role is onsite at our Pampanga office and requires experience in document control or QA/QC administration, strong English, and meticulous attention to detail.

Qualifications

• Experience in document control, QA/QC administration or a similar administrative role.
• Hands-on experience keeping a register current and following up overdue actions yourself.
• Able to manage several registers and deadlines at the same time.
• Advanced Word and Excel skills, plus Outlook and PowerPoint.
• Able to speak and write English proficiently, with clear and professional email communication.

Responsibilities

• Log and track non-conformance reports (NCRs), feedback, quality events, risks, opportunities for improvement and lessons learned in their registers.
• Chase overdue actions with the responsible people and issue monthly overdue and trend reports.
• Close NCRs in the register once the QA Coordinator has verified them.
• Escalate overdue items, client complaints and discrepancies to the QA Manager.
• Maintain the audit schedule, issue audit notifications, collate evidence packs and track findings to close-out.

Skills

Document control

QA/QC administration

Excellent English

Attention to detail

Time management

Tools

SafetyCulture

ERP

MS Word

MS Excel

Job description

Brainbox is seeking a QA Administrator to manage the quality management system records for a client, ensuring registers, controlled documents, and audit records stay accurate and audit-ready. You will work closely with the QA Manager, auditors, and suppliers to follow up actions until closure.

The role is onsite at our Pampanga office and requires experience in document control or QA/QC administration, strong English, and meticulous attention to detail.