QA Analyst, Product Operations

Shopee; Manila; In loco; PHP 391.000 - 781.000; Tempo pieno

Descrizione del lavoro

Shopee in Manila is seeking a QA/Product Validation contributor to join the Product Management team. You will write and review feature request forms, plan and execute end-to-end testing, and help ensure product quality across releases.

You will identify, document, and track bugs, develop test cases, and conduct demos with Operations to gain sign-off. The role collaborates with engineering, design, and operations to improve post-launch performance.

Competenze

• Bachelor’s degree in Engineering, Computer Science, or related fields.
• 1–3 years of experience in QA, testing, or product validation roles.
• Familiarity with testing methodologies and bug tracking tools is a plus.

Mansioni

• Write and review Feature Request Forms (FRFs) for clarity and testability.
• Review PRDs before development and testing.
• Plan and execute end-to-end testing cycles to ensure quality.
• Identify, document, and track bugs to resolution.
• Develop and maintain test cases from requirements and inputs.
• Conduct demos with Operations to support visibility and sign-off.
• Maintain post-launch feature tracking and monitor issues.
• Prepare and update feature manuals and documentation.
• Support investigation and resolution of operational issues.

Conoscenze

Attention to detail

Analytical thinking

Communication skills

Cross-functional collaboration

Bug tracking tools

Testing methodologies

Formazione

Bachelor’s degree in Engineering or Computer Science

Strumenti

Bug tracking tools

Descrizione del lavoro

Department Product ManagementLevelExperienced (Individual Contributor)LocationManilaThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.About the Team:The Product team plays a central role in driving end-to-end product development and delivery, from intake and prioritization of feature requests to testing, rollout, and post-launch monitoring. As a whole, the team collaborates closely with cross-functional stakeholders to translate business needs into clear requirements, ensure product quality through structured testing and validation, and maintain alignment with strategic priorities. Through strong stakeholder management, analytical thinking, and operational rigor, the team ensures that features are delivered efficiently, meet business impact goals, and continuously improve the overall user and operational experience.Job Description:Write and review Feature Request Forms (FRFs) to ensure clarity and testabilityReview and perform initial assessment of PRDs before development and testingPlan and execute end-to-end testing cycles to ensure product qualityIdentify, document, and track bugs/issues, and follow through to resolutionDevelop and maintain test cases based on requirements and developer inputsConduct demos with Operations teams to support visibility and obtain sign-offMaintain post-launch feature tracking and monitor issues after releasePrepare and update feature manuals and documentationSupport investigation and resolution of operational issuesRequirements:Bachelor’s degree in Engineering, Computer Science, or related fields1–3 years of experience in QA, testing, or product validation rolesStrong attention to detail and analytical thinkingFamiliarity with testing methodologies and bug tracking tools is a plusGood communication skills and ability to work with cross-functional teams