Public Area Housekeeping Supervisor | Crimson Boracay

Hospitality Enterprise Resources Corporation; Aklan; On-site; PHP 279,000 - 446,000; Full time

Job summary

Hospitality Enterprise Resources Corporation seeks a Housekeeping Supervisor to oversee daily housekeeping operations in a hotel or resort setting, ensuring rooms and public areas meet high cleanliness standards.

Based in Baguio City, the role includes supervising staff, conducting inspections, managing supplies, training team members, and ensuring health and safety compliance to deliver outstanding guest satisfaction.

Qualifications

• Bachelor's degree in Hospitality Management or related field is an advantage.
• Experience in housekeeping operations with supervisory exposure.
• Strong leadership and communication skills for coordinating staff.

Responsibilities

• Supervise housekeeping staff and ensure efficient operations.
• Conduct regular inspections of rooms, public areas, and back-of-house areas.
• Train and support team members to improve service quality and performance.

Skills

Staff supervision

Leadership

Communication

Organizational skills

Education

Bachelor's degree in Hospitality Management

Job description

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure that guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation. The role involves supervising housekeeping staff, conducting inspections, monitoring supplies, and ensuring compliance with hygiene and safety standards. Based in Baguio City, the Housekeeping Supervisor plays a key role in delivering excellent guest satisfaction by maintaining a clean, comfortable, and welcoming environment.

Key Responsibilities

• Supervise and coordinate housekeeping staff to ensure efficient operations and adherence to cleaning standards.

• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to maintain quality and safety.

• Provide training, guidance, and support to housekeeping team members to enhance performance and service standards.

• Monitor and manage inventory of cleaning supplies, linens, and amenities, ensuring proper usage and timely replenishment.

• Address guest requests, concerns, and complaints promptly and professionally.

• Ensure compliance with health, hygiene, and safety regulations, including proper waste management.

• Assist in scheduling and assigning daily tasks to staff, ensuring adequate coverage of operations.

Job Qualifications

• Bachelors degree in Hospitality Management or related field is an advantage.

• Minimum of 2 years experience in housekeeping operations, with at least 1 year in a supervisory role (hotel or resort setting preferred).

• Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.

• Excellent leadership, organizational, and communication skills.

• Ability to train, motivate, and supervise a diverse team.

• Flexible to work on shifting schedules, weekends, and holidays.