Housekeeping Supervisor

INTERACTIVE MULTI-PURPOSE COOPERATIVE; Santo Tomas; On-site; PHP 279,000 - 424,000; Full time

Job summary

Interactive Multi-Purpose Cooperative is seeking a dedicated Housekeeping Supervisor for Santo Tomas City, Batangas. You will oversee daily housekeeping operations, lead a team of staff, manage cleaning schedules, and ensure presentation standards across the facility.

The role focuses on maintaining guest comfort and high cleanliness standards. You will train junior staff, enforce safety and hygiene, and collaborate with other departments to deliver exceptional guest experiences.

Qualifications

• Experience in supervising housekeeping teams.
• Ability to train and mentor staff.
• Strong attention to cleanliness and guest satisfaction.

Responsibilities

• Supervise housekeeping team: schedule shifts, assign duties, monitor performance.
• Inspect guest rooms and facilities to ensure cleanliness standards are met.
• Train and mentor staff on procedures and safety protocols.
• Manage housekeeping inventory and supplies, maintain stock levels.
• Address guest complaints related to cleanliness promptly and professionally.
• Coordinate with maintenance and other departments to report and resolve issues.
• Maintain records of housekeeping operations and attendance.
• Enforce health, safety and hygiene standards across operations.
• Assist in developing and updating housekeeping procedures.

Skills

Team leadership

Scheduling

Quality control

Guest service

Safety protocols

Communication

Job description

About us

Interactive Multi-Purpose Cooperative is a dynamic organisation committed to delivering exceptional hospitality experiences. We pride ourselves on maintaining the highest standards of cleanliness, comfort and professionalism across all our facilities. Our team is dedicated to creating welcoming environments where guests feel valued and cared for. We believe that our housekeeping staff are fundamental to our success, and we invest in developing our people to help them achieve their career goals.

About the role

We are seeking an experienced and dedicated Housekeeping Supervisor to join our team in Santo Tomas City, Batangas on a full-time basis. In this pivotal role, you will oversee the day-to-day operations of our housekeeping department, ensuring that all areas of the facility are maintained to the highest standards of cleanliness and presentation. As Housekeeping Supervisor, you will lead a team of housekeeping staff, manage cleaning schedules and quality control, and work collaboratively with other departments to deliver exceptional guest experiences. This position is critical to maintaining our reputation for excellence and ensuring guest satisfaction.

Key responsibilities

• Supervise and manage the housekeeping team, including scheduling staff shifts, assigning duties and monitoring performance

• Conduct regular inspections of guest rooms, common areas and facilities to ensure cleanliness and maintenance standards are met

• Train and mentor housekeeping staff on cleaning procedures, safety protocols and customer service standards

• Manage housekeeping inventory, including cleaning supplies, linens and equipment, and ensure efficient stock levels are maintained

• Address guest complaints related to room cleanliness or housekeeping services promptly and professionally

• Coordinate with maintenance and other departments to report and resolve facility issues

• Maintain detailed records of housekeeping operations, including cleaning logs and staff attendance

• Implement and enforce health, safety and hygiene standards across all housekeeping operations

• Assist in developing and updating housekeeping procedures and best practices

• Support the development and training of junior supervisory staff as needed