HOUSEKEEPING SUPERVISOR

HOP INN Hotel Ermita Inc.; Davao City; On-site; PHP 446,000 - 670,000; Full time

Job summary

HOP INN Hotel Ermita Inc. in Davao City seeks a Housekeeping Department Head with a Bachelor’s degree and at least 3 years supervisory experience in hospitality to lead and manage daily operations.

You will train staff, ensure cleanliness and safety standards, handle guest concerns, coordinate with Front Office and Engineering, and prepare staff rosters while reporting to the Hotel Manager.

Qualifications

• Bachelor's Degree Holder.
• At least 3 years of supervisory experience in a Hotel/Resort/Serviced Residence/Condominium.
• Excellent communication skills.
• Excellent decision making skills.
• Excellent training skills.
• Willing to work shifting hours/holidays.
• Willing to work in Davao.
• 1 Full Time Position available.

Responsibilities

• Overall in charge of the Housekeeping Department.
• Trains the Housekeeping Staff.
• Checks the grooming of Staff.
• Prepares duty roster of Staff.
• Delegates assignment to Staff.
• Monitors the daily work output of Staff.
• Evaluates the performance of Staff.
• To lead by example.
• Handles guest concerns and complaints.
• Ensures the Hotel Standards with regard to cleanliness and safety are being followed and delivered.
• In-charge of proper inventory of housekeeping materials, linens etc. and its accuracy.
• Orders housekeeping supplies and ensures complete supplies on hand.
• Close coordination with other Departments such as Front Office, Engineering and Security.
• Transacts and negotiates with Housekeeping Suppliers/Vendors together with the Hotel Manager.
• Reports directly to the Hotel Manager.
• Other assignments that may be assigned by the Hotel Manager.

Skills

Communication skills

Decision making

Training skills

Leadership

Education

Bachelor's degree

Job description

Job Responsibilities:

• Overall in charge of the Housekeeping Department.

• Trains the Housekeeping Staff.

• Checks the grooming of Staff.

• Prepares duty roster of Staff.

• Delegates assignment to Staff.

• Monitors the daily work output of Staff.

• Evaluates the performance of Staff.

• To lead by example.

• Handles guest concerns and complaints.

• Ensures the Hotel Standards with regard to cleanliness and safety are being followed and delivered.

• In-charge of proper inventory of housekeeping materials, linens etc. and its accuracy.

• Orders housekeeping supplies and ensures complete supplies on hand.

• Close coordination with other Departments such as Front Office, Engineering and Security.

• Transacts and negotiates with Housekeeping Suppliers/Vendors together with the Hotel Manager.

• Reports directly to the Hotel Manager.

• Other assignments that may be assigned by the Hotel Manager.

Qualifications:

• Bachelor's Degree Holder

• At least 3 years of work experience in a Supervisory role in a Hotel/Resort/Serviced Residence/Condominium.

• Excellent communication skills.

• Excellent decision making skills.

• Excellent training skills.

• Willing to work shifting hours/holidays.

• Willing to work in Davao.

• 1 Full Time Position available.