Provider Relations Coordinator (Cebu)

RelianceUnited; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Job summary

RelianceUnited’s Flexicare division in Cebu seeks a Provider Relations Coordinator to support provider network operations, coordinating with hospitals, clinics, and doctors to strengthen partnerships.

Onsite in Cebu City, you will handle documentation, accreditation processes, inquiries, and reporting, while collaborating with the Manila Provider Relations team to expand the network and ensure smooth operations. Regular hours, with potential field work within Cebu Province.

Qualifications

• Bachelor's degree and 2-3 years in healthcare operations, provider relations, account management, or similar roles.
• Experience with doctors, clinics, or healthcare networks is an advantage.
• Strong communication and interpersonal skills; ability to coordinate with multiple stakeholders.

Responsibilities

• Support provider network operations in Cebu by coordinating with hospitals, clinics, and doctors.
• Ensure documentation, accreditation processes, and communications between Cebu providers and Manila Provider Relations team; address inquiries related to Flexicare's Sales.
• Assist in expanding and strengthening the provider network.

Skills

Communication skills

Interpersonal skills

Coordination

Organization

Education

Bachelor's degree in Business, Health Sciences, Nursing, Allied Medical Courses, or related field

Tools

Microsoft Office

Job description

Job Objective / Purpose:

The Provider Relations Coordinator is responsible for supporting provider network operations in Cebu by coordinating closely with hospitals, clinics, and doctors.

This role will be hired under Flexicare (Health Delivery System, Inc.), a RelianceUnited company.

Job Description:

• Support provider network operations in Cebu by coordinating closely with hospitals, clinics, and doctors.
• Ensure smooth facilitation of documentation, accreditation processes, and communication between Cebu-based providers and the Manila Provider Relations team, while also addressing inquiries related to Flexicare's Sales.
• Assist in expanding and strengthening the provider network.
• Maintain strong professional relationships with healthcare providers and partners.
• Address inquiries, concerns, and requests from providers in a timely manner.
• Prepare reports and updates related to provider network activities as needed.

Qualifications:

• Bachelor's degree in Business, Health Sciences, Nursing, Allied Medical Courses, or related field.
• At least 2-3 years of experience in healthcare operations, provider relations, account management, or similar roles.
• Experience working with doctors, clinics, or healthcare networks is an advantage.
• Strong communication and interpersonal skills.
• Excellent coordination and organizational abilities.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and work collaboratively with different stakeholders.
• Experience in the healthcare or HMO industry is preferred.

Work Conditions:

• Employment type: Regular
• Onsite work setup in Cebu City
• Willing to conduct field work within Cebu City and Cebu Province as needed.
• Work Schedule: Mondays-Fridays, 8:00AM - 5:00PM