Property Services & Access Specialist

KMC Solutions; Mabalacat; On-site; PHP 391,000 - 670,000; Full time

Job summary

KMC Solutions is seeking a Client Support Officer – Property Services & Access to support coordination of property services, contractors and owner access for an Australian property services team. The role focuses on coordinating requests from quote to completion, ensuring timely follow-ups and clear updates.

The ideal candidate is organized, persistent, detail-oriented and communicates clearly in writing, with experience handling multiple tasks and deadlines using CRM or task-management tools.

Qualifications

• 2+ years of experience in administration, client support, property administration, contractor coordination or a similar role.
• Strong written and verbal English communication skills.
• Excellent follow-up and coordination skills.
• Highly organised and able to manage multiple jobs or requests simultaneously.
• Strong attention to detail and accuracy.
• Comfortable working with deadlines, recurring follow-ups and task tracking.
• Experience using digital platforms, spreadsheets, CRM or task-management systems.
• Able to communicate professionally with contractors, clients, owners and internal teams.
• Comfortable working independently and taking ownership of assigned tasks.
• Good judgement and ability to elevate issues involving cost, scope, delays or other matters outside their authority.
• Reliable setup suitable for working with an Australian-based team and business hours.

Responsibilities

• Coordinate property services and contractor coordination from quote to completion.
• Prepare and issue work orders to approved contractors and follow up according to schedule.
• Track and update job statuses in the system and inform owners or managers as required.
• Provide access order forms and documentation to owners and relevant parties; respond to enquiries by email.
• Maintain accurate records of outstanding and completed tasks; support for other officers during peak periods.

Skills

Administration

English communication

Follow-up skills

Organisational skills

Attention to detail

CRM proficiency

Spreadsheets

Tools

CRM

Task management

Spreadsheets

Job description

KMC Solutions is seeking a Client Support Officer – Property Services & Access to support coordination of property services, contractors and owner access for an Australian property services team. The role focuses on coordinating requests from quote to completion, ensuring timely follow-ups and clear updates.

The ideal candidate is organized, persistent, detail-oriented and communicates clearly in writing, with experience handling multiple tasks and deadlines using CRM or task-management tools.